Job description

Commercial Lines Account Manager Job Summary The role of Commercial Lines Account Manager involves delivering detail-oriented account management and exceptional service for commercial insurance clients. This includes overseeing policy management, ensuring proper coverage placement, and maintaining strong client relationships to enhance satisfaction and retention. Responsibilities • Act as the primary contact for commercial insurance clients, offering guidance and addressing inquiries. • Handle all aspects of account management, including policy renewals, endorsements, certificates, and changes. • Cultivate and maintain strong relationships with clients, insurance carriers, and internal team members. • Assess client needs and recommend tailored insurance solutions to protect their businesses. • Negotiate terms, coverage, and pricing with underwriters and carriers to meet client requirements. • Ensure compliance with regulatory standards and maintain accurate client records. • Educate clients on policy details, updates, and opportunities to optimize coverage. • Support sales teams in onboarding new clients and providing pre- and post-sale account support. • Stay updated on market trends and industry developments to provide competitive insurance solutions. Qualifications/Requirements • Proven experience as an Account Manager , preferably in commercial insurance. • Active insurance license(s) as required by state regulations, or the ability to obtain one. • In-depth knowledge of commercial insurance products, coverage options, and underwriting practices. • Strong interpersonal, communication, and problem-solving abilities. • Proficiency in insurance software systems and Microsoft Office Suite. • Exceptional organizational skills with the ability to multitask and prioritize in a dynamic environment. • Bachelor’s degree in Business, Finance, Insurance, or a related field preferred; equivalent experience considered. Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #LI-PM1

Requirements

Must-haves

Commercial Lines Account Manager
Act as the primary contact for commercial insurance clients, offering guidance and addressing inquiries.
Handle all aspects of account management, including policy renewals, endorsements, certificates, and changes.
Cultivate and maintain strong relationships with clients, insurance carriers, and internal team members.
Assess client needs and recommend tailored insurance solutions to protect their businesses.
Negotiate terms, coverage, and pricing with underwriters and carriers to meet client requirements.
Ensure compliance with regulatory standards and maintain accurate client records.
Educate clients on policy details, updates, and opportunities to optimize coverage.
Support sales teams in onboarding new clients and providing pre- and post-sale account support.
Stay updated on market trends and industry developments to provide competitive insurance solutions.
Qualifications/Requirements
Proven experience as an Account Manager , preferably in commercial insurance.
Active insurance license(s) as required by state regulations, or the ability to obtain one.
In-depth knowledge of commercial insurance products, coverage options, and underwriting practices.
Strong interpersonal, communication, and problem-solving abilities.
Proficiency in insurance software systems and Microsoft Office Suite.
Exceptional organizational skills with the ability to multitask and prioritize in a dynamic environment.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Nice-to-haves

Bachelor’s degree in Business, Finance, Insurance, or a related field preferred; equivalent experience considered.

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