Job description

This role leads program management across the foundational infrastructure, scalability, and reliability portfolio powering Wallet, Payments & Commerce. You will partner directly with Infrastructure, Service Operations, and cross-functional partner teams across Apple to drive end-to-end planning, architectural alignment, and flawless operational delivery. As a people leader, you will mentor, guide, and scale a team of Engineering Program Managers, establishing operational best practices and instilling a culture of technical rigor, accountability, and proactive risk mitigation. You are equally comfortable leading technical discussions in areas such as infrastructure, site reliability, and operations with engineers as you are communicating program roadmaps, trade-offs, and strategic risks to executive leadership. 7+ years of experience in technical program and project management, including managing a team of program managers. Experience driving large-scale projects in areas like application integration, infrastructure migrations, system modernization, distributed backend systems, or platforms. Demonstrated ability to deliver large cross-functional programs and roadmaps, identify risks, and drive results. Strong technical acumen, able to engage credibly with engineering teams on architecture, system design, and technical trade-offs. Skilled at navigating ambiguity, building alignment across competing priorities, and leading teams to successful delivery. Effective decision-maker who balances risks and benefits for the overall good of the organization. Results-oriented and able to operate with minimal supervision in a cross-functional environment while managing program details and broader dependencies. Experience influencing and building trust with partners and senior executive leadership to move programs forward. Strong written, verbal, and presentation communication skills, with a proven ability to synthesize deep technical details into clear executive narratives. Experience with financial transaction platforms (e.g., payments, fintech, high-throughput transaction processing). Working knowledge of security, compliance, data isolation, and encryption standards in cloud or bare-metal enterprise environments. Ability to facilitate technical design and architecture discussions and translate technical concepts into actionable project plans. Passion for mentoring and developing Engineering Program Managers, measuring success through the growth and impact of your team. Flexibility to handle directional change and concurrently manage multiple priorities.

Requirements

Must-haves

7+ years of experience in technical program and project management, including managing a team of program managers.
Experience driving large-scale projects in areas like application integration, infrastructure migrations, system modernization, distributed backend systems, or platforms.
Demonstrated ability to deliver large cross-functional programs and roadmaps, identify risks, and drive results.
Strong technical acumen, able to engage credibly with engineering teams on architecture, system design, and technical trade-offs.
Skilled at navigating ambiguity, building alignment across competing priorities, and leading teams to successful delivery.
Effective decision-maker who balances risks and benefits for the overall good of the organization.
Results-oriented and able to operate with minimal supervision in a cross-functional environment while managing program details and broader dependencies.
Experience influencing and building trust with partners and senior executive leadership to move programs forward.
Strong written, verbal, and presentation communication skills, with a proven ability to synthesize deep technical details into clear executive narratives.
Experience with financial transaction platforms (e.g., payments, fintech, high-throughput transaction processing).
Working knowledge of security, compliance, data isolation, and encryption standards in cloud or bare-metal enterprise environments.
Ability to facilitate technical design and architecture discussions and translate technical concepts into actionable project plans.
Passion for mentoring and developing Engineering Program Managers, measuring success through the growth and impact of your team.
Flexibility to handle directional change and concurrently manage multiple priorities.

Nice-to-haves

None flagged.

Application prep

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Platform: apple
Effort: medium

Benefits

Benefits detected in the listing.

Vision