Job description

Job Title: Senior Conversational AI Designer Location: Remote (U.S.) | Eden Prairie, MN team Employment Type: Contract (W2 through ZipStaff — No C2C or 1099) About the Opportunity ZipStaff is seeking a Senior Conversational AI Designer to design complex chat and voice experiences for a major healthcare organization. You will own conversation design for chat and voice — flows, logic, voice/tone, and LLM / bot-platform work — and must show a digital portfolio of relevant AI or conversational projects. Generic UX designers without conversation-design depth will not be a fit. What You’ll Do: • Design highly complex chat and voice conversational experiences. • Design conversational AI solutions using LLMs, bot platforms, and prompt-engineering practices. • Craft conversation flows and logic that match product strategy and voice, tone, and brand standards. • Partner with engineering, product, and business stakeholders to turn insights into conversational solutions. • Own problem-solving and design decisions through delivery. • Produce and maintain design artifacts suitable for build and iteration. Required Qualifications: • 4+ years hands-on designing complex chat and voice conversational experiences. • 1+ year hands-on designing conversational AI solutions. • Proven knowledge of LLMs, bot platforms, and prompt-engineering best practices. • Ability to design conversations and logic that follow strategy plus voice/tone/brand standards. • Demonstrated partnership with engineering, product, and business stakeholders. • Strong ownership, problem-solving, and decision-making. • Digital portfolio or work samples of relevant AI / conversational projects (required). • Ability to work remote aligned to the Eden Prairie, MN team. • Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: • Healthcare, payer, or regulated-industry conversational experiences. • Multi-channel (chat + voice) programs at enterprise scale. About ZipStaff ZipStaff partners with leading organizations to connect skilled professionals with high-impact contract opportunities. We focus on quality matches and long-term success. To apply , please submit your resume and a portfolio or work samples of chat, voice, or conversational AI design. Pay: $50 - $51 per hour

Requirements

Must-haves

Job Title: Senior Conversational AI Designer
Location: Remote (U.S.) | Eden Prairie, MN team
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)
Design highly complex chat and voice conversational experiences.
Design conversational AI solutions using LLMs, bot platforms, and prompt-engineering practices.
Craft conversation flows and logic that match product strategy and voice, tone, and brand standards.
Partner with engineering, product, and business stakeholders to turn insights into conversational solutions.
Own problem-solving and design decisions through delivery.
Produce and maintain design artifacts suitable for build and iteration.
4+ years hands-on designing complex chat and voice conversational experiences.
1+ year hands-on designing conversational AI solutions.
Proven knowledge of LLMs, bot platforms, and prompt-engineering best practices.
Ability to design conversations and logic that follow strategy plus voice/tone/brand standards.
Demonstrated partnership with engineering, product, and business stakeholders.
Strong ownership, problem-solving, and decision-making.
Digital portfolio or work samples of relevant AI / conversational projects (required).
Ability to work remote aligned to the Eden Prairie, MN team.
Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice-to-haves

Healthcare, payer, or regulated-industry conversational experiences.
Multi-channel (chat + voice) programs at enterprise scale.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aillm

Platform: betterteam
Effort: medium