Job description

TECHNICAL WRITER Job # BH 136366 San Antonio, TX 78288 Project Length: 12 – 18 months Salary: $25 an hour w/ benefits - OR - $30 an hour/ no benefits REQUIREMENTS · Technical documentation (including formal procedures, training documentation, software or hardware user manuals)- 5 years · Previous IT knowledge - 3 years · Project Management (preferably in IT space)- 1 year · MS Office Suite (Word/Outlook/Excel/PowerPoint) · Adobe Professional · MS SharePoint DAY TO DAY RESPONSIBILITIES · Attend all Problem Management Debriefs and Tiger Teams · Document in detail the Debrief /Tiger Team discussion, action items, and attendees; if needed ask for clarification during the discussion · Review all Action Items with meeting participants prior to meeting end · Prepare formal Debrief / Tiger Team Summary document and collaborate with Problem Managers · Attend and document in detail the weekly MI Review Meeting discussion, action items, and any updates given by leadership · Document and maintain Problem Management Procedures as needed in SharePoint and Wiki sites · Assist with organization of the Problem Management Public and Team file shares · Attend and document meeting discussion from staff meetings including SME’s/ process discussion from internal departments Looking for Tech Writer position in the Problem Management space. This would be a role to capture and document items from Major Incident Debriefs and Tiger Team discussions. All your information will be kept confidential according to EEO guidelines.

Requirements

Must-haves

Job # BH 136366
San Antonio, TX 78288
Project Length: 12 – 18 months
Salary: $25 an hour w/ benefits - OR - $30 an hour/ no benefits
Technical documentation (including formal procedures, training documentation, software or hardware user manuals)- 5 years
Previous IT knowledge - 3 years
Project Management (preferably in IT space)- 1 year
MS Office Suite (Word/Outlook/Excel/PowerPoint)
Adobe Professional
MS SharePoint
Attend all Problem Management Debriefs and Tiger Teams
Document in detail the Debrief /Tiger Team discussion, action items, and attendees; if needed ask for clarification during the discussion
Review all Action Items with meeting participants prior to meeting end
Prepare formal Debrief / Tiger Team Summary document and collaborate with Problem Managers
Attend and document in detail the weekly MI Review Meeting discussion, action items, and any updates given by leadership
Document and maintain Problem Management Procedures as needed in SharePoint and Wiki sites
Assist with organization of the Problem Management Public and Team file shares
Attend and document meeting discussion from staff meetings including SME’s/ process discussion from internal departments
Looking for Tech Writer position in the Problem Management space. This would be a role to capture and document items from Major Incident Debriefs and Tiger Team discussions.
All your information will be kept confidential according to EEO guidelines.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: smartrecruiters
Effort: medium