Technical Writer at ON.energy

Job description

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. Job Title: Technical Writer - ISO 9001 Quality Management Systems Location: Houston, TX (open to remote) Reports To: Quality Management Systems Program Manager About ON.energy ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. Position Summary We are looking for a skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations. This is a full-time position supporting the build-out of a unified ISO 9001:2015 Quality Management System across ON.energy’s US operations. In this role, you will turn how our teams actually work into clear, auditable, compliant documentation - policies, procedures, and work instructions that people will use and that certification auditors will accept. The primary responsibilities will include developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements. Qualifications 3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments Strong working knowledge of ISO 9001:2015 requirements and documented information expectations Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini) Experience with document control systems (e.g. SharePoint, Confluence) Strong organizational skills, and attention to detail Ability to turn complex processes into clear, usable instructions Ability to work independently with process owners at different levels Ability to manage several documentation projects and deadlines at once Key Responsibilities Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates Interview process owners to capture real workflows Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5) Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions Standardize document formats, style, and terminology across sites Build visual aids such as flowcharts, process maps, and checklists For US-based roles - What you’ll get: Competitive salary + annual performance-based bonus eligibility Medical, dental, and vision insurance 401(k) with company match Paid time off and company holidays For Mexico-based roles - What you’ll get: Competitive salary + annual performance bonus eligibility Christmas Bonus (Aguinaldo): 30 days Major medical expenses and life insurance Paid time off and holidays (per local policy) For all roles: Professional development and growth opportunities Opportunity to grow with a mission-driven team shaping the future of clean energy Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation. Benefits vary by role and location and are subject to change. Agency Notice: ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.

Requirements

Must-haves

Job Title: Technical Writer - ISO 9001 Quality Management Systems
Location: Houston, TX (open to remote)
Reports To: Quality Management Systems Program Manager
3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments
Strong working knowledge of ISO 9001:2015 requirements and documented information expectations
Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System
Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini)
Experience with document control systems (e.g. SharePoint, Confluence)
Strong organizational skills, and attention to detail
Ability to turn complex processes into clear, usable instructions
Ability to work independently with process owners at different levels
Ability to manage several documentation projects and deadlines at once
Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates
Interview process owners to capture real workflows
Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5)
Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review
Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions
Standardize document formats, style, and terminology across sites
Build visual aids such as flowcharts, process maps, and checklists
Professional development and growth opportunities
Opportunity to grow with a mission-driven team shaping the future of clean energy
Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.
Benefits vary by role and location and are subject to change.

Nice-to-haves

Christmas Bonus (Aguinaldo): 30 days

Application prep

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Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Professional Development