Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We're hiring a Senior Product Manager to own the roadmap for Braintree's mobile SDKs on iOS and Android. You'll work closely with merchants and developers from solo sellers to enterprise Braintree teams to deeply understand where mobile integration experiences fall short and where opportunities exist. You'll track mobile trends, developer frameworks, and how our SDKs compare to the market. You'll drive decisions through real A/B testing and ensure full instrumentation to trace the merchant journey from SDK integration through backend processing. As developer behavior shifts toward AI coding assistants and LLMs, you'll stay ahead of how these tools interact with our SDKs, ensuring our documentation and tooling evolve accordingly. Day-to-day, you'll own standups, sprint planning, and roadmap sessions while partnering closely with engineering and contributing to cross-functional initiatives. Job Description: Essential Responsibilities: • Uses data to build insights on product or platform requirements consistent with the shared vision for the product. • Gathers insights from the customer experience and customer needs to input to product requirements • Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making • Monitors product profitability measures, including budget. • Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed. • Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities. Minimum Qualifications: • 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : • Strong experience with JIRA/Confluence. • 5 years of Mobile (iOS/Swift and Android/Kotlin) product management experience. • Working experience with SQL and data visualization tools (Tableau/Microsoft Excel/Power BI/DataViz). • Nice to have: Mobile SDK (as opposed to app) experience specifically. • Nice to have: API experience. • Nice to have hands-on familiarity with how LLMs and AI coding assistants are changing developer integration,e.g. Model Context Protocol (MCP), context/plugin patterns, or AI-assisted documentation Additional Responsibilities: • Own the product strategy and roadmap for Braintree's iOS and Android SDKs • Maintain and manage Jira project timelines. • Keep epics healthy, up to date, and clearly scoped to ensure the team stays aligned and on track toward delivery milestones. • Partner closely with engineering and developer relations to prioritize features, drive SDK releases, and keep the developer experience strong. • Write and maintain integration guides and developer documentation - External and internal documentation. • Make sure our documentation works for humans and for the AI coding agents reading it, too. That means writing in Markdown, structuring content so an LLM can find and cite the right information, and helping build out MCP servers so agents can pull accurate context directly rather than hallucinating it. • Keep track of how developers are actually using AI coding assistants and LLMs to integrate our SDKs, and how quickly frontier model capabilities are advancing, so we're building for where integration is headed, not just where it's been. • Gather and synthesize feedback from merchants, partners, and internal stakeholders to identify gaps and opportunities across payment methods (local payment methods, etc.). • Define and track success metrics around SDK adoption, integration health, and related metrics (work in progress). • Stay current on mobile platform changes (iOS/Android OS updates, app store policies) and proactively ensure SDK compatibility and compliance. • Collaborate with internal product managers across workstreams to evaluate, prioritize, and shepherd cross-functional asks. • Help prioritize work across the mobile SDK roadmap and drive major SDK version releases. • Own go-to-market for what you ship: not just announcing new features, but building the actual launch plan, lining up docs, sample code, and enablement content, briefing sales and support so they can speak to it, and tracking whether it actually moves adoption after launch Subsidiary: PayPal Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California: ($143,500.00 - $212,850.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois: ($130,500.00 - $193,600.00 Annually) Austin, Texas: ($130,500.00 - $193,600.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit careers.pypl.com . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Requirements

Must-haves

As developer behavior shifts toward AI coding assistants and LLMs, you'll stay ahead of how these tools interact with our SDKs, ensuring our documentation and tooling evolve accordingly.
Day-to-day, you'll own standups, sprint planning, and roadmap sessions while partnering closely with engineering and contributing to cross-functional initiatives.
Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
Gathers insights from the customer experience and customer needs to input to product requirements
Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
Monitors product profitability measures, including budget.
Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.
3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Strong experience with JIRA/Confluence.
5 years of Mobile (iOS/Swift and Android/Kotlin) product management experience.
Working experience with SQL and data visualization tools (Tableau/Microsoft Excel/Power BI/DataViz).
Own the product strategy and roadmap for Braintree's iOS and Android SDKs
Maintain and manage Jira project timelines.
Keep epics healthy, up to date, and clearly scoped to ensure the team stays aligned and on track toward delivery milestones.
Partner closely with engineering and developer relations to prioritize features, drive SDK releases, and keep the developer experience strong.
Write and maintain integration guides and developer documentation - External and internal documentation.
Gather and synthesize feedback from merchants, partners, and internal stakeholders to identify gaps and opportunities across payment methods (local payment methods, etc.).
Define and track success metrics around SDK adoption, integration health, and related metrics (work in progress).

Nice-to-haves

Additional Responsibilities & Preferred Qualifications :
Nice to have: Mobile SDK (as opposed to app) experience specifically.
Nice to have: API experience.
Nice to have hands-on familiarity with how LLMs and AI coding assistants are changing developer integration,e.g. Model Context Protocol (MCP), context/plugin patterns, or AI-assisted documentation
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Application prep

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Benefits

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Paid Time Off

Wellness