Job description

Liberty Mutual Insurance is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Liberty Mutual is proud to support the communities that we live and work in and values a diverse work force. You will be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Territory Manager, you manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizing territory performance.                       Responsibilities:                                                          • Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. • Leads territory and agency management processes across multiple territories (e.g., Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management, and frontline staff. • Establishes position as a trusted advisor while delivering products, underwriting philosophy, appetite and system training, support retention, and new business development to increase depth and maximize agency revenue.  • Using agency analysis, insights, internal partner feedback, and local marketplace expertise creates and executes high-quality agency strategies to achieve direct written premium, profit, and new business goals. • Plans include strategic and tactical components and are aligned with   key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs, and new product/program rollout support. • Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. • Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.  • Collaborates, influences, and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. • Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. • Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. • Provides guidance on agency initiatives and contributes ideas for continuous improvement.        This is a remote position with an expectation to report to office once a week, every Wednesday.    • Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency. • Knowledge of company services, products, marketing techniques/principles and insurance industry trends. • Exposure of revenue growth and sales success in a prior role. • Proven success in developing and building partnerships, decision making and problem solving. • Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. • Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. • Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills. • Must be licensed by the state if required. • Ability to travel up to 25% with occasional overnight travel. Employees may apply for a new role after completing 12 months of employment in their current position. Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team. 10%

Requirements

Must-haves

Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
Establishes position as a trusted advisor while delivering products, underwriting philosophy, appetite and system training, support retention, and new business development to increase depth and maximize agency revenue.
Using agency analysis, insights, internal partner feedback, and local marketplace expertise creates and executes high-quality agency strategies to achieve direct written premium, profit, and new business goals.
Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory.
Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
Provides guidance on agency initiatives and contributes ideas for continuous improvement.
This is a remote position with an expectation to report to office once a week, every Wednesday.
Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency.
Knowledge of company services, products, marketing techniques/principles and insurance industry trends.
Exposure of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving.
Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills.
Must be licensed by the state if required.
Ability to travel up to 25% with occasional overnight travel.
Employees may apply for a new role after completing 12 months of employment in their current position.

Nice-to-haves

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Platform: icims
Effort: medium

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