Job description

Overview Microsoft Digital (MSD) builds and operates the platforms, products, and services that support Microsoft employees and business operations worldwide. By applying enterprise-scale experience and insights, MSD helps shape technology solutions that improve productivity, security, and employee experiences across Microsoft. The Principal Group Product Manager leads Microsoft's enterprise endpoint strategy and portfolio, spanning physical devices, mobile and virtual endpoints, management platforms, security capabilities, and AI-enabled experiences. This role is responsible for defining strategy, driving cross-functional alignment, and delivering business outcomes across the device lifecycle, including acquisition, deployment, management, security, optimization, and retirement. Operating as Microsoft's Customer Zero for endpoint technologies, this leader partners across Microsoft Digital, Windows, Intune, Entra, Defender, Surface, Windows 365, Dev Box, Security, Engineering, and strategic partners to evaluate emerging technologies, inform product direction, and develop enterprise deployment practices. The role leads teams responsible for endpoint experiences, lifecycle services, device strategy, platform governance, and innovation. Success in this role requires balancing product strategy, platform operations, security, and organizational leadership to deliver secure, scalable, and productive technology experiences for employees worldwide. Microsoft's mission is to empower every person and every organization on the planet to achieve more. We foster a culture of respect, integrity, accountability, inclusion, and continuous learning, enabling employees to collaborate, innovate, and deliver meaningful impact. #MSD #MSDJOBS Responsibilities • Define and drive the vision, strategy, operating model, and investment priorities for Microsoft's enterprise endpoint ecosystem, including physical, mobile, cloud, and virtual endpoints, endpoint management platforms, security capabilities, and AI-enabled employee experiences. • Own the roadmap, lifecycle strategy, success measures, and business outcomes for endpoint services supporting Microsoft employees and vendors globally across Windows, macOS, iOS, Android, Windows 365, Microsoft Dev Box, and future endpoint platforms. • Lead teams responsible for endpoint strategy, lifecycle services, platform governance, innovation, and Customer Zero programs, including organizational planning, execution, talent development, and accountability for results. • Drive the end-to-end endpoint lifecycle, including device standards, acquisition, provisioning, onboarding, management, optimization, refresh, recovery, and retirement. • Serve as Microsoft's Customer Zero leader for endpoint technologies, using enterprise-scale deployments, operational insights, employee feedback, and telemetry to validate emerging capabilities, improve deployment guidance, and influence product roadmaps. • Partner across Windows, Intune, Entra, Defender, Surface, Windows 365, Dev Box, Microsoft 365, and Security to improve enterprise readiness, influence platform investments, and shape product direction. • Define and advance secure-by-default endpoint outcomes in partnership with security, identity, privacy, compliance, and risk teams, including Zero Trust, vulnerability management, identity protection, device trust, least-privilege access, and data protection initiatives. • Lead strategy and adoption of AI-enabled endpoint experiences, including Copilot+ PCs, automation capabilities, and agentic workflows that improve productivity, service delivery, and operational efficiency. • Establish and monitor business, operational, security, and employee experience metrics, leveraging telemetry and experimentation to improve reliability, adoption, productivity, and user satisfaction. • Partner with OEMs, hardware manufacturers, cloud providers, and ecosystem partners to define device standards, lifecycle requirements, and future platform direction, while working with procurement, finance, supply chain, and operations teams to optimize investments, sustainability goals, and portfolio economics. • Build alignment across engineering, security, finance, procurement, HR, legal, accessibility, support, and executive stakeholders, and develop business reviews, strategic plans, investment proposals, and executive communications that connect technology strategy to business outcomes. • Embody our culture and values . Qualifications Required Qualifications: • Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development • OR equivalent experience. • 6+ years people management experience. Preferred Qualifications: • Bachelor's Degree AND 15+ years experience in product/service/program management or software development • OR equivalent experience. • 5+ years people management experience. • 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). • 8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). • 8+ years experience disrupting a market for a product, feature, or experience (e.g.,. competitive disruption, taking the place of an established competing product). • Experience with Microsoft endpoint and workplace technologies, including Windows, Intune, Entra, Microsoft Defender, Autopilot, Windows 365, Microsoft Dev Box, and related platforms. • Experience leading endpoint management, digital workplace, enterprise productivity, infrastructure, or platform organizations. • Experience defining and implementing enterprise-scale device management, security, compliance, and Zero Trust strategies. • Experience with AI-enabled technologies, automation platforms, and employee productivity solutions. • Experience influencing product direction through partnerships with engineering teams, vendors, and strategic ecosystem partners. • Knowledge of device lifecycle management, procurement, asset management, and related operational processes. • Experience leading and developing teams, building organizational capability, and driving cross-functional execution. • Experience developing strategy, business cases, investment proposals, and recommendations for senior leaders. • Experience defining strategy and delivering measurable outcomes across large-scale technology portfolios and globally distributed environments. • Ability to translate business, employee, security, and operational needs into product strategies, roadmaps, and investment decisions. • Experience building alignment across organizations and leading complex initiatives involving engineering, security, operations, finance, procurement, and business stakeholders. • Experience using customer feedback, telemetry, experimentation, and operational data to inform decision-making and continuous improvement. Product Management M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: careers.microsoft.com This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements

Must-haves

Drive the end-to-end endpoint lifecycle, including device standards, acquisition, provisioning, onboarding, management, optimization, refresh, recovery, and retirement.
Partner across Windows, Intune, Entra, Defender, Surface, Windows 365, Dev Box, Microsoft 365, and Security to improve enterprise readiness, influence platform investments, and shape product direction.
Lead strategy and adoption of AI-enabled endpoint experiences, including Copilot+ PCs, automation capabilities, and agentic workflows that improve productivity, service delivery, and operational efficiency.
Establish and monitor business, operational, security, and employee experience metrics, leveraging telemetry and experimentation to improve reliability, adoption, productivity, and user satisfaction.
Embody our culture and values .
Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development • OR equivalent experience.
6+ years people management experience.
Bachelor's Degree AND 15+ years experience in product/service/program management or software development • OR equivalent experience.
5+ years people management experience.
6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
8+ years experience disrupting a market for a product, feature, or experience (e.g.,. competitive disruption, taking the place of an established competing product).

Nice-to-haves

Experience with Microsoft endpoint and workplace technologies, including Windows, Intune, Entra, Microsoft Defender, Autopilot, Windows 365, Microsoft Dev Box, and related platforms.
Experience leading endpoint management, digital workplace, enterprise productivity, infrastructure, or platform organizations.
Experience defining and implementing enterprise-scale device management, security, compliance, and Zero Trust strategies.
Experience with AI-enabled technologies, automation platforms, and employee productivity solutions.
Experience influencing product direction through partnerships with engineering teams, vendors, and strategic ecosystem partners.
Knowledge of device lifecycle management, procurement, asset management, and related operational processes.
Experience leading and developing teams, building organizational capability, and driving cross-functional execution.
Experience developing strategy, business cases, investment proposals, and recommendations for senior leaders.
Experience defining strategy and delivering measurable outcomes across large-scale technology portfolios and globally distributed environments.
Ability to translate business, employee, security, and operational needs into product strategies, roadmaps, and investment decisions.
Experience building alignment across organizations and leading complex initiatives involving engineering, security, operations, finance, procurement, and business stakeholders.
Experience using customer feedback, telemetry, experimentation, and operational data to inform decision-making and continuous improvement.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiaccessibility

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Vision