Job description

Work with a team of network administrators to provide support, security, administration, and management to all core comm networks at 15SPSS. Configure and maintain routers, switches, firewalls, and other network devices in accordance with DofW and site policy. Provide system wide troubleshooting and problem resolution both in development as well as live mission environments. Work with other departments within the IT group to ensure the company meets contract requirements. Pay: $52 - $72/hr DESCRIPTION OF RESPONSIBILITIES: Provides configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site network infrastructure. Ensure continuous network access and to perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability and performance. Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability. Install, operate, and maintain vulnerability management hardware and software. Maintain, update and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance. The operational network is currently comprised of network switches, routers, and encryption devices. The network devices include CISCO Switches, CISCO Routers, and Encryption Devices (Taclane KG-175D, KG-175F, and KG-175G). Also included are: Protected Distribution Systems (PDS), fiber optic cabling, and CAT 5E/6E cabling. The network management Automated Information System (AIS) includes SolarWinds, Splunk, Puppet, Cisco Identity Services Engineer (ISE), CiscoPrime, Terminal Access Controller Access Control System (TACACS), and GEM X Universal Remote Encryptor Manager. The VoIP systems are currently comprised of a cluster of Cisco Unified Call Manager (CUCM) servers, Cisco media gateway routers to interface analog phones/Secure Telephone Equipment (STE), and Cisco VoIP telephones. Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System. Perform cryptographic rekeys in support of SIPRNet and JWICS operations. Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP). The Contractor shall provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems. Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements. The Contractor shall support all integration projects during installations and/or equipment enhancements. Support all inspections of the Contractor’s area of responsibility (i.e., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.) Provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network. The communications systems currently encompassing the operational network are Windows 11, Windows Server 2008, and Windows Server 2022, Red Hat Enterprise Linux (RHEL), Network Printers, Commercial Mobile Devices (CMD), Land Mobile Radios (LMR), and Video Teleconferencing Systems (VTCs) Troubleshoot, and repair failed automated patching on client systems. Ensure LRA stations are being properly patched and maintained IAW applicable LRA roles and regulations (AFI 17-130). Apply DISA STIGs, IAVAs, TCNOs, TCTOs and Local Security Guidelines, while following local change management policies and procedures. Answer calls, e-mails, and tickets submitted by customers within SLA requirements. Remotely troubleshoot and resolve end user support tickets and work orders. If on-site repair is required, the Contractor shall coordinate and transfer tickets to End User specialist for response and resolution. Maintain and administer an integrated data management system for collection, control, publishing and delivery of all program documents. Provide the government with electronic access to this data, including access to printable reports. Maintain hours of operation during core hours Monday through Friday (Bldg. 550) and (MSSC), excluding Federal Holidays. Other duties as assigned by supervisor. REQUIRED DEGREE/EDUCATION/CERTIFICATION: Bachelor's Degree and 5+ years of network/engineering experience. Additional education may be substituted for equivalent experience OR high school diploma/GED and 7+ years of network/engineering experience. Years of directly related work experience may be substituted for a degree. Additional education may be substituted for equivalent experience. Advance certifications (DoD 8140; IAM I, II, or III) may be substituted for a degree. DoD-approved IA workforce certifications appropriate for each technical or managerial level as listed in the current version of DoDM 8140.03; and appropriate operating system environment certification for IA technical positions as required by DoDM 8140.03. Cisco CCNA Certification. DESIRED SKILLS AND EXPERIENCE: Cisco Certified Network Professional (CCNP) Certification Extensive experience with DoD systems and infrastructure REQUIRED CITIZENSHIP AND CLEARANCE: Must be a U.S. Citizen Must have an active DoD SECRET clearance, must be willing and able to obtain TS/SCI clearance. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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