Job description

Position Summary... What you ll do... Role summary: The Senior Manager, Revenue Operations Scaled Services, Enablement and Support, leads the execution of strategic business plans to optimize operational performance and drive scalable technical support. This role oversees cross-functional initiatives, ensuring alignment with organizational objectives while managing resources and removing barriers to success. The position emphasizes developing and mentoring teams, fostering collaboration, and maintaining high standards of integrity and compliance. Leveraging data-driven insights and financial acumen, the role supports continuous improvement, stakeholder engagement, and effective client onboarding to enhance customer experience and deliver measurable business value. About the team: The Global API Partner Operations team manages the technical lifecycle of partners using Walmart Connect’s advertising APIs, ensuring seamless integration and steady growth. This team bridges the gap between partners and engineering by translating technical issues into business solutions and validating product releases proactively. With a proven model in onboarding, product validation, and partner success, the team is expanding globally to support international markets and Sam’s Connect. The Senior Manager will lead this growth, establishing and connecting new market teams while driving operational excellence, stakeholder collaboration, and scalable processes to enhance partner adoption and spend growth worldwide. What you'll do: Lead and develop teams through mentoring, training, and performance management to foster a collaborative work environment. Evaluate and improve operational processes to enhance efficiency, cost-effectiveness, and customer satisfaction. Utilize data analytics and financial insights to inform decision-making and align initiatives with strategic objectives. Manage stakeholder relationships and communicate effectively across functions to support business goals. Oversee onboarding and support for complex clients, ensuring seamless integration and service delivery. Promote adherence to company policies, ethics, and compliance standards while encouraging continuous learning and innovation. What you'll bring: Proven expertise in managing multiple projects with a focus on operational excellence and process improvement. Advanced skills in data analytics, reporting, and translating insights into actionable business strategies. Demonstrated leadership in mentoring, coaching, and developing high-performing teams. Exceptional relationship and stakeholder management capabilities across cross-functional and international teams. Experience in client onboarding, systems integration, and enhancing customer service excellence. Proficiency in program and project management, including risk assessment and contingency planning. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see one.walmart.com . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location... 121 River St, Hoboken, NJ 07030-5989, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Requirements

Must-haves

Position Summary...
Lead and develop teams through mentoring, training, and performance management to foster a collaborative work environment.
Evaluate and improve operational processes to enhance efficiency, cost-effectiveness, and customer satisfaction.
Utilize data analytics and financial insights to inform decision-making and align initiatives with strategic objectives.
Manage stakeholder relationships and communicate effectively across functions to support business goals.
Oversee onboarding and support for complex clients, ensuring seamless integration and service delivery.
Promote adherence to company policies, ethics, and compliance standards while encouraging continuous learning and innovation.
Proven expertise in managing multiple projects with a focus on operational excellence and process improvement.
Advanced skills in data analytics, reporting, and translating insights into actionable business strategies.
Demonstrated leadership in mentoring, coaching, and developing high-performing teams.
Exceptional relationship and stakeholder management capabilities across cross-functional and international teams.
Experience in client onboarding, systems integration, and enhancing customer service excellence.
Proficiency in program and project management, including risk assessment and contingency planning.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Primary Location...
121 River St, Hoboken, NJ 07030-5989, United States of America

Nice-to-haves

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Application prep

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Keywords to mirror

api

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Paid Time Off

Parental Leave