Job description

Responsible for coordinating efforts in assigned areas of the Marketing Department to ensure the successful execution of projects, assignments, tournaments, entertainment, events and promotions. • This position supports Diamond Jo Worth and Dubuque Marketing Teams • Enter and track Workfront Jobs • Work with appropriate areas of marketing to develop, coordinate and facilitate projects, entertainment, tournaments, promotions and special events. • Develop and distribute notification and details of marketing entertainment, tournaments, promotions and special events to related departments. • Work with Marketing Shared Services to effectively program desired promotions. • Assist with the use of marketing channels to advertise promotions and events to targeted guests and prospective guests. • Coordinate property resources to be utilized in the implementation of promotions and events. • Work at all promotions, special events, tournaments, and entertainment events as needed. • Assist with the gathering of guest photos and signed releases for promotion winners, jackpot winners, etc. • Must possess high energy and be detail oriented. • Must work well under pressure and handle difficult circumstances with ease. • Handle guest inquiries and complaints regarding promotions and events. • Assist Boyd Rewards Counter when necessary • Under direction of Marketing Director or Manager, order gifts and marketing/promotional items. • Assist in keeping thorough and accurate inventory of gifts and other marketing/promotional items. • Perform other duties as assigned by management. • Must be at least 21 years of age. • High school diploma or equivalent. • At least (1) one year of customer service experience required. • Prior experience in an administrative/support role in a Marketing department strongly preferred. • Must have excellent communication, customer service and interpersonal skills. • Must be detail-oriented and able to effectively handle multiple tasks/projects simultaneously. • Must be willing and able to work a flexible schedule including weekends and holidays. • Must be able to efficiently and effectively utilize e-mail, Microsoft Excel, Word, Adobe Creative Suite. • Must be able to obtain/maintain any necessary licenses and/or certifications. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Requirements

Must-haves

Responsible for coordinating efforts in assigned areas of the Marketing Department to ensure the successful execution of projects, assignments, tournaments, entertainment, events and promotions.
This position supports Diamond Jo Worth and Dubuque Marketing Teams
Enter and track Workfront Jobs
Work with appropriate areas of marketing to develop, coordinate and facilitate projects, entertainment, tournaments, promotions and special events.
Develop and distribute notification and details of marketing entertainment, tournaments, promotions and special events to related departments.
Work with Marketing Shared Services to effectively program desired promotions.
Assist with the use of marketing channels to advertise promotions and events to targeted guests and prospective guests.
Coordinate property resources to be utilized in the implementation of promotions and events.
Work at all promotions, special events, tournaments, and entertainment events as needed.
Assist with the gathering of guest photos and signed releases for promotion winners, jackpot winners, etc.
Must possess high energy and be detail oriented.
Must work well under pressure and handle difficult circumstances with ease.
Handle guest inquiries and complaints regarding promotions and events.
Assist Boyd Rewards Counter when necessary
Under direction of Marketing Director or Manager, order gifts and marketing/promotional items.
Assist in keeping thorough and accurate inventory of gifts and other marketing/promotional items.
Perform other duties as assigned by management.
Must be at least 21 years of age.
High school diploma or equivalent.
At least (1) one year of customer service experience required.
Must have excellent communication, customer service and interpersonal skills.
Must be detail-oriented and able to effectively handle multiple tasks/projects simultaneously.
Must be willing and able to work a flexible schedule including weekends and holidays.

Nice-to-haves

Prior experience in an administrative/support role in a Marketing department strongly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

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