Job description

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty's Brand team is hiring a Designer, Motion & Brand to join our in-house creative team, reporting to the Art Director. This is a generalist role with a strong emphasis on motion design — you'll spend a good chunk of your time animating for social, web, and campaign work, but you'll also flex into static ad design, decks, and other creative requests as they come up. We're looking for someone who leads with AI-first thinking and isn't afraid to push the envelope — bringing fresh, unexpected ideas to everything from ads and video to presentations and event booths. This role is based in the San Francisco area and works from our SF office two days a week. KEY RESPONSIBILITIES Design and animate motion content (social cuts, ads, sizzle reels, animated templates) for brand and campaign initiatives Design static creative — digital ads, social graphics, presentation templates, event collateral, and other on-brand assets Partner with the Art Director and creative project manager to scope, prioritize, and deliver work through our monday.com creative request pipeline Maintain brand consistency across all deliverables, working within existing brand guidelines and design systems Collaborate cross-functionally with Comms, Marketing, Events and other teams' stakeholders to understand briefs and deliver polished creative on tight timelines Manage multiple concurrent projects and shift priorities as new requests come in Bring bold, fresh AI ideas and leverage AI tools like Claude and Gemini to speed up ideation, concepting, and production of ads and video to decks and physical event/booth design — helping the team turn complex ideas into finished creative faster, and using them to explore directions a traditional workflow might not get to BASIC QUALIFICATIONS 3–5 years of professional graphic design experience, ideally in-house or agency Motion design skills (After Effects or similar) — comfortable animating from concept to final export Video editing expertise — comfortable cutting and assembling footage for social, campaign, executive content, and event content Strong static design chops: typography, layout, and visual storytelling Sharp attention to detail and consistency, especially working within brand guidelines Proficiency in Adobe Creative Suite (After Effects, Photoshop, Illustrator) and Figma An AI-first mindset — enthusiasm for using tools like Claude, Gemini, or similar not just to speed up production, but to expand what's creatively possible Ability to work efficiently across a variety of request types — from quick-turn social assets to more involved campaign pieces Adept at collaborating across diverse teams—from C-suite executives to regional marketing and product groups—adapting engagement styles to translate ambiguous, high-stakes asks into clear, impactful, and on-brand creative Strong communication and collaboration skills; comfortable taking feedback and iterating quickly Portfolio demonstrating both motion and static design work required (bonus points for work that shows creative risk-taking or novel use of AI tools in the process) PREFERRED QUALIFICATIONS Experience with brand systems or design ops tools Familiarity with project management tools like monday.com Illustration or 3D motion skills The base salary range for this position is 99,000 - 166,100 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts ! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site . Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Requirements

Must-haves

Design and animate motion content (social cuts, ads, sizzle reels, animated templates) for brand and campaign initiatives
Design static creative — digital ads, social graphics, presentation templates, event collateral, and other on-brand assets
Partner with the Art Director and creative project manager to scope, prioritize, and deliver work through our monday.com creative request pipeline
Maintain brand consistency across all deliverables, working within existing brand guidelines and design systems
Collaborate cross-functionally with Comms, Marketing, Events and other teams' stakeholders to understand briefs and deliver polished creative on tight timelines
Manage multiple concurrent projects and shift priorities as new requests come in
3–5 years of professional graphic design experience, ideally in-house or agency
Motion design skills (After Effects or similar) — comfortable animating from concept to final export
Video editing expertise — comfortable cutting and assembling footage for social, campaign, executive content, and event content
Strong static design chops: typography, layout, and visual storytelling
Sharp attention to detail and consistency, especially working within brand guidelines
Proficiency in Adobe Creative Suite (After Effects, Photoshop, Illustrator) and Figma
An AI-first mindset — enthusiasm for using tools like Claude, Gemini, or similar not just to speed up production, but to expand what's creatively possible
Ability to work efficiently across a variety of request types — from quick-turn social assets to more involved campaign pieces
Strong communication and collaboration skills; comfortable taking feedback and iterating quickly
Competitive salary
Comprehensive benefits package
Flexible work arrangements

Nice-to-haves

Portfolio demonstrating both motion and static design work required (bonus points for work that shows creative risk-taking or novel use of AI tools in the process)
Experience with brand systems or design ops tools
Familiarity with project management tools like monday.com
Illustration or 3D motion skills
Where we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aidesign systemsfigmagoaccessibility

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Pto

Parental Leave

Wellness