Job description

Gopuff is seeking Operations Associates, Baristas to join our team. This role blends operational excellence with food & beverage preparation to ensure our customers receive accurate, high-quality orders every time. Whether you’re preparing handcrafted Starbucks beverages, managing inventory, or keeping the facility organized, you’ll play a key role in making sure our operations run smoothly behind the scenes. No two days are the same—you may be restocking shelves, preparing food and drinks to spec, packing orders, or supporting inbound deliveries. If you’re detail-oriented, adaptable, and thrive in a fast-paced environment, this is the role for you. Responsibilities Prepare quality Starbucks beverages and food menu items by following recipes, production cards, and presentation standards Ensure accuracy and quality of all packaged food and beverage items staged for delivery Receive, unpack, and replenish product deliveries; confirm inventory accuracy and resolve discrepancies Pick, pack, and stage customer orders with speed and precision Maintain organization and cleanliness across the kitchen, café, and facility spaces Manage waste and spoilage by following FIFO and mindful preparation practices Monitor and record temperature-sensitive food items per food safety standards Complete and document cleaning tasks as outlined in best practices Safely handle, scan, and move product; operate carts, pallet jacks, and dollies as needed Work in varying environments, including freezers and multiple floors within the site Complete required Starbucks training and uphold Gopuff and Starbucks safety, sanitation, and compliance standards Perform other duties based on business needs Qualifications: High School Diploma or GED equivalent Food service, retail, or operations experience preferred (but not required) Welcoming and collaborative team mindset Ability to learn and adapt to new technology and multi-step processes Strong attention to detail and pride in producing quality work Essential functions include the ability to stand, walk, bend, push, pull, and lift up to 49 lbs during shifts Comfortable working flexible schedules, including early mornings, evenings, weekends, nights, and holidays What We Offer: Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay Gopuff pays employees based on market pricing, and pay may vary by location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area. Charlotte, NC Salary Range: $15.20–$15.70/hour total earning potential (Includes pay premium upon completing required Starbucks barista training and working qualifying shifts). The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please contact the designated recruiter. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Requirements

Must-haves

Prepare quality Starbucks beverages and food menu items by following recipes, production cards, and presentation standards
Ensure accuracy and quality of all packaged food and beverage items staged for delivery
Receive, unpack, and replenish product deliveries; confirm inventory accuracy and resolve discrepancies
Pick, pack, and stage customer orders with speed and precision
Maintain organization and cleanliness across the kitchen, café, and facility spaces
Manage waste and spoilage by following FIFO and mindful preparation practices
Monitor and record temperature-sensitive food items per food safety standards
Complete and document cleaning tasks as outlined in best practices
Safely handle, scan, and move product; operate carts, pallet jacks, and dollies as needed
Work in varying environments, including freezers and multiple floors within the site
Complete required Starbucks training and uphold Gopuff and Starbucks safety, sanitation, and compliance standards
Perform other duties based on business needs
High School Diploma or GED equivalent
Welcoming and collaborative team mindset
Ability to learn and adapt to new technology and multi-step processes
Strong attention to detail and pride in producing quality work
Essential functions include the ability to stand, walk, bend, push, pull, and lift up to 49 lbs during shifts
Comfortable working flexible schedules, including early mornings, evenings, weekends, nights, and holidays

Nice-to-haves

Food service, retail, or operations experience preferred (but not required)

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)