Job description

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. You are the HR partner for the teams that drive our revenue. Our Austin office is growing to 150+ people, and go-to-market sits at the center of it. The pace is fast, the targets are ambitious, and the managers are hungry for a partner who keeps up. You are that partner. You're in the building every day, in the trenches with GTM leaders and managers, and you know what's happening on the employee side before it becomes a problem. Employees see you as a trusted advocate. Leaders see you as a business partner who brings judgment, data, and a point of view. You work independently, you build credibility fast, and you grow the scope of your role as the business grows. What You'll Own Partnership with GTM leadership. You are the embedded HR partner to our GTM leaders and managers. You know their teams, their targets, and their talent. You advise on hiring, ramp, performance, team structure, and retention, and you bring a point of view before they ask. Employee relations. You are the trusted advisor on performance, conduct, and sensitive employee issues. You coach managers through hard conversations, run the documentation, and carry cases from intake to resolution. You advocate for employees while protecting what the business needs, and you know when to escalate to your manager. Manager effectiveness. You coach managers to lead better. You use performance data, review cycles, and feedback to spot where managers need support, and you help build the programs and measures that raise the bar. Performance and terminations. You partner with managers on performance plans and exits. You prepare them, document the facts, and run offboarding in person in Austin with care and discretion. Onboarding for go-to-market. You own the new-hire experience for the teams you support and the in-person welcome in Austin. You make sure new employees ramp fast and feel a sense of belonging from day one. Workforce insights. You track attrition, engagement, ramp, and manager effectiveness for your teams and turn them into recommendations leaders act on. You bring the data to the conversation. The pulse of the office. You partner with the office manager on Austin culture and programs. You're visible, approachable, and the person people go to first. Automation and AI. We run on Rippling, automation, and AI, so your time goes to people, not paperwork. You find what repeats and you improve it. What You Bring 5+ years in HR, ideally as an HR business partner or generalist supporting sales or go-to-market teams at a tech startup or high-growth company A commanding presence. Employees trust you and sales leaders respect you. Experience handling employee relations independently, including performance management, investigations, and sensitive cases The credibility to coach and challenge managers and leaders, and the confidence to hold your ground Comfort in a fast, target-driven environment, and an understanding of how sales and customer success teams work Data fluency. You build the report, spot the trend, and tell leaders what to do about it. Working knowledge of HR policy and employment compliance HRIS experience, with Rippling a plus Sound judgment on when to decide and when to escalate Discretion with confidential information Comfort using AI to work smarter High energy and a passion for people Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Requirements

Must-haves

You are the HR partner for the teams that drive our revenue.
What You'll Own
Manager effectiveness. You coach managers to lead better. You use performance data, review cycles, and feedback to spot where managers need support, and you help build the programs and measures that raise the bar.
Performance and terminations. You partner with managers on performance plans and exits. You prepare them, document the facts, and run offboarding in person in Austin with care and discretion.
Onboarding for go-to-market. You own the new-hire experience for the teams you support and the in-person welcome in Austin. You make sure new employees ramp fast and feel a sense of belonging from day one.
Workforce insights. You track attrition, engagement, ramp, and manager effectiveness for your teams and turn them into recommendations leaders act on. You bring the data to the conversation.
The pulse of the office. You partner with the office manager on Austin culture and programs. You're visible, approachable, and the person people go to first.
Automation and AI. We run on Rippling, automation, and AI, so your time goes to people, not paperwork. You find what repeats and you improve it.
5+ years in HR, ideally as an HR business partner or generalist supporting sales or go-to-market teams at a tech startup or high-growth company
A commanding presence. Employees trust you and sales leaders respect you.
Experience handling employee relations independently, including performance management, investigations, and sensitive cases
The credibility to coach and challenge managers and leaders, and the confidence to hold your ground
Comfort in a fast, target-driven environment, and an understanding of how sales and customer success teams work
Data fluency. You build the report, spot the trend, and tell leaders what to do about it.
Working knowledge of HR policy and employment compliance
Sound judgment on when to decide and when to escalate
Discretion with confidential information
Comfort using AI to work smarter
High energy and a passion for people
Join us in shaping the future of real estate
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Nice-to-haves

HRIS experience, with Rippling a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigoagile

Platform: lever
Effort: quick