Job description

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About DX DX is the developer intelligence platform. We help engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI. DX combines self-reported insights from developers with data from the systems where software work happens, then turns those signals into insights teams can act on. Design at DX Design at DX is fast, hands-on, and deeply collaborative. Designers partner with Product and Engineering from problem definition through implementation, stay close to customers and GTM partners, and help determine both what we build and how it works. We build shared understanding across the team, then use AI and code to make ideas concrete and contribute directly to the production codebase. We also participate in the broader design community across Atlassian. About the Role We are looking for a Principal Product Designer to lead product design across DX. As an individual contributor with DX-wide influence and the design counterpart to our Head of Product and Head of Engineering, you will lead DX’s most consequential design work and set the direction and quality bar for the DX design team. A central challenge will be making complex engineering data easier to understand and act on by organizing experiences around the questions different roles need to answer and helping customers reach useful insights faster. What you’ll do • Set the end-to-end experience vision for DX, creating coherence across product surfaces and customer journeys while aligning with the broader Atlassian product ecosystem. • Partner with the Head of Product and Head of Engineering to shape product strategy, roadmap priorities, and the backlog. • Turn complex engineering data into coherent, persona- and jobs-to-be-done-based experiences through information architecture, interaction design, data visualization, and analytical workflows. • Lead customer research and involve Product and Engineering so teams develop a shared understanding of customer needs. • Lead high-impact work from customer discovery and problem framing through implementation, QA, and post-launch iteration. • Use AI-native workflows and code to make design intent concrete through working prototypes, contribute directly to production, and iterate based on live usage. • Shape how AI changes the DX product experience—including conversational and agentic workflows—and how our teams discover, design, build, and ship it. • Define and track experience outcomes—including time to insight, task success, adoption, and satisfaction—and use them to guide iteration. • Establish scalable patterns and frameworks that improve consistency across DX, partnering with Atlassian teams to align with the Atlassian Design System and address emerging product needs. • Partner with leadership to set design priorities across DX and bring the right designers into high-impact work. • Lead design syncs and critiques, provide hands-on feedback, and mentor designers across the team. What we’re looking for • 7+ years of product design experience, including ownership of complex, cross-functional initiatives. • Deep experience designing data-rich B2B SaaS products, particularly reporting or analytics experiences that balance opinionated guidance with flexible self-service exploration. • Exceptional interaction design, information architecture, visual design, data visualization, accessibility, and systems-thinking skills, with experience applying or extending design systems across complex products. • The ability to simplify complex data and technical concepts without sacrificing analytical depth or trust. • Strong product judgment and experience influencing strategy, roadmaps, and priorities—not only delivering design artifacts. • Experience leading research and translating qualitative and quantitative evidence into product direction. • Demonstrated use of AI throughout the design process—from research and prototyping through code and iteration—paired with strong judgment about where AI should change the customer experience and where it shouldn’t. • The ability to move quickly, make pragmatic trade-offs, and maintain a high quality bar with lightweight process. • Principal-level influence: creating clarity amid ambiguity, aligning senior partners, and guiding designers without reporting authority. • Clear written and verbal communication across technical, product, customer-facing, and executive audiences. • Additional experience with developer tools, conversational and agentic AI products, or hands-on front-end development is a plus. Location This role is US remote-friendly. Candidates based in the Salt Lake City metro area are preferred. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes. At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity.

Requirements

Must-haves

Working at Atlassian
What you’ll do
Set the end-to-end experience vision for DX, creating coherence across product surfaces and customer journeys while aligning with the broader Atlassian product ecosystem.
Partner with the Head of Product and Head of Engineering to shape product strategy, roadmap priorities, and the backlog.
Turn complex engineering data into coherent, persona- and jobs-to-be-done-based experiences through information architecture, interaction design, data visualization, and analytical workflows.
Lead customer research and involve Product and Engineering so teams develop a shared understanding of customer needs.
Lead high-impact work from customer discovery and problem framing through implementation, QA, and post-launch iteration.
Use AI-native workflows and code to make design intent concrete through working prototypes, contribute directly to production, and iterate based on live usage.
Shape how AI changes the DX product experience—including conversational and agentic workflows—and how our teams discover, design, build, and ship it.
Define and track experience outcomes—including time to insight, task success, adoption, and satisfaction—and use them to guide iteration.
Establish scalable patterns and frameworks that improve consistency across DX, partnering with Atlassian teams to align with the Atlassian Design System and address emerging product needs.
Partner with leadership to set design priorities across DX and bring the right designers into high-impact work.
Lead design syncs and critiques, provide hands-on feedback, and mentor designers across the team.
What we’re looking for
7+ years of product design experience, including ownership of complex, cross-functional initiatives.
Deep experience designing data-rich B2B SaaS products, particularly reporting or analytics experiences that balance opinionated guidance with flexible self-service exploration.
Exceptional interaction design, information architecture, visual design, data visualization, accessibility, and systems-thinking skills, with experience applying or extending design systems across complex products.
The ability to simplify complex data and technical concepts without sacrificing analytical depth or trust.
Strong product judgment and experience influencing strategy, roadmaps, and priorities—not only delivering design artifacts.
Experience leading research and translating qualitative and quantitative evidence into product direction.
Demonstrated use of AI throughout the design process—from research and prototyping through code and iteration—paired with strong judgment about where AI should change the customer experience and where it shouldn’t.
The ability to move quickly, make pragmatic trade-offs, and maintain a high quality bar with lightweight process.

Nice-to-haves

Additional experience with developer tools, conversational and agentic AI products, or hands-on front-end development is a plus.
This role is US remote-friendly. Candidates based in the Salt Lake City metro area are preferred.

Application prep

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Keywords to mirror

aidesign systemaccessibilitydesign systemsgo

Platform: atlassian
Effort: medium

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