Job description

Turn your classroom learning into real-world impact with H&R Block’s Embark 2027 Summer Internship Program, open to students studying Design, UX Design, and Product Design . This 11-week paid internship offers meaningful, real-world experience that aligns with your field of study while making a valuable impact on our organization. The Embark 2027 Summer Internship runs from May 17, 2027 – July 30, 2027. You’ll work at our corporate headquarters in the heart of downtown Kansas City’s Power & Light District, where you’re just steps, or a streetcar ride, away from incredible restaurants, entertainment, and city energy. Inside our building, you’ll have access to amenities that make work-life balance easy, including an onsite Starbucks, a company dining hall with plenty of options, a free fitness center, and free parking! Program Highlights: • $25/hour compensation • Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2) • Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro Throughout the 11 week internship, under the guidance of a leader, some of the internship responsibilities will include: • Research customer needs and behaviors to identify opportunities and inform design decisions • Create user flows, wireframes, mockups, and interactive prototypes for digital experiences • Help design intuitive, accessible, and customer-centered experiences from concept through implementation • Identify UX challenges and advocate for the user throughout the product development process • Use customer feedback, research, and data to validate and iterate on designs • Collaborate with Product, Engineering, Content, and other Design partners to bring experiences to life • Apply established design systems and standards while exploring creative solutions to customer problems • Participate in design critiques, product discussions, user testing, and other cross-functional team activities • Present design concepts, recommendations, and rationale to team members and stakeholders Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars: Professional Development : includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation. Giveback : involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams. Networking : entails meeting various executives with offices at H&R Block’s headquarters, having lunch with directors and vice presidents, spending time with a mentor and getting to know people beyond their assigned department. Connected Culture : is meant to be fun and teach the importance of working hard and playing hard. H&R Block might take the interns to a Kansas City Royals game or facilitate other competitions meant to be fun or instill teamwork. Education: • High school diploma or equivalent • Seeking to obtain a degree in UX Design, Graphic Design, Computer/Human Interaction, Computer Science, or some similar discipline with a GPA of 3.0 or above • Ability to work as part of a diverse team and independently • Highly motivated, organized, reliable, and detail-oriented • Strong written and verbal communication skills • Quick learner and not afraid to work with new computer-based programs and databases • Ability to be effective and contribute in a fast-paced corporate environment • Work Experience: • No previous work experience necessary • Familiarity with UX/UI design principles, human-centered design, and user research methods • Experience with or exposure to design and prototyping tools such as Figma • Basic understanding of user flows, wireframing, prototyping, and interaction design • Interest in using customer feedback, research, and data to inform and iterate on design solutions • Ability to communicate design ideas and articulate the rationale behind design decisions • Portfolio, coursework, or project experience demonstrating UX/UI, product design, interaction design, or related work is a plus At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Requirements

Must-haves

The Embark 2027 Summer Internship runs from May 17, 2027 – July 30, 2027.
$25/hour compensation
Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2)
Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro
Throughout the 11 week internship, under the guidance of a leader, some of the internship responsibilities will include:
Research customer needs and behaviors to identify opportunities and inform design decisions
Create user flows, wireframes, mockups, and interactive prototypes for digital experiences
Help design intuitive, accessible, and customer-centered experiences from concept through implementation
Identify UX challenges and advocate for the user throughout the product development process
Use customer feedback, research, and data to validate and iterate on designs
Collaborate with Product, Engineering, Content, and other Design partners to bring experiences to life
Apply established design systems and standards while exploring creative solutions to customer problems
Participate in design critiques, product discussions, user testing, and other cross-functional team activities
Present design concepts, recommendations, and rationale to team members and stakeholders
Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars:
Professional Development : includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation.
Giveback : involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams.
High school diploma or equivalent
Seeking to obtain a degree in UX Design, Graphic Design, Computer/Human Interaction, Computer Science, or some similar discipline with a GPA of 3.0 or above
Ability to work as part of a diverse team and independently
Highly motivated, organized, reliable, and detail-oriented
Strong written and verbal communication skills
Quick learner and not afraid to work with new computer-based programs and databases

Nice-to-haves

Portfolio, coursework, or project experience demonstrating UX/UI, product design, interaction design, or related work is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

design systemsfigma

Platform: icims
Effort: medium

Benefits

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Pto

Professional Development