Job description

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA. Role Purpose You will lead the technology infrastructure that keeps LA28's teams connected, secure, and productive on the way to the 2028 Olympic and Paralympic Games. As Director, Infrastructure Operations, you own the office infrastructure environment, from Microsoft Entra, 365, and Intune to endpoint, network, and cloud security. You lead a team of five engineers and analysts, manage third-party providers against contract service levels, and maintain a strong cybersecurity posture as the organization grows toward Games time and the operational demands of a global event. Key Responsibilities Oversee the office infrastructure environment, including Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack, and other enterprise technologies. Manage third-party network, hardware, conference room technology, and endpoint service providers to agreed contract SLAs while continuously improving service quality. Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support and cloud-based security best practices. Support breach and attack simulations, and lead response to cybersecurity incidents across endpoints, servers, and cloud services. Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk. Required Competencies Minimum 8 years of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments. Advanced knowledge of Microsoft Entra, Office 365, and Intune, including strong identity management using Entra and Saviynt. Hands-on experience with Zscaler, CrowdStrike, Mimecast, and PAM and IAM support in a cloud-based security environment. Experience with WorkspaceOne (Omnissa) and ServiceNow for endpoint management, asset management, and IT service delivery at scale. Strong understanding of ITIL frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality. Valued Experience Experience with security orchestration, automation, and response (SOAR) platforms. Some experience with Google identity management. Strong leadership in a complex, layered environment with multiple partners and managed services. Experience running breach and attack simulations. Experience implementing data loss prevention (DLP) controls. What We Offer Real ownership of the technology environment that every LA28 teammate relies on daily. Leadership of a skilled infrastructure team through a fast-growing, high-profile mission. A high-trust technology organization that values sound judgment and continuous improvement. A direct role in powering the 2028 Olympic and Paralympic Games in Los Angeles. What This Role Means for the Games The infrastructure you run keeps every LA28 team connected, protected, and able to deliver. Your leadership keeps systems secure and services reliable as the organization scales toward the Olympic and Paralympic Games in Los Angeles. Physical Requirements & Working Conditions Available to work onsite in our Downtown Los Angeles-based office. The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment. The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment. Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods. Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games. Ability to lift up to 50 lbs. Compensation The annual base salary range for this position is $126,000.00 – $182,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law. Accommodation LA28 is committed to providing an inclusive and accessible recruitment process. If you require a reasonable accommodation to participate in the application or interview process, please let us know and we will work with you to meet your needs. Equal Opportunity LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

Requirements

Must-haves

Role Purpose
Oversee the office infrastructure environment, including Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack, and other enterprise technologies.
Manage third-party network, hardware, conference room technology, and endpoint service providers to agreed contract SLAs while continuously improving service quality.
Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support and cloud-based security best practices.
Support breach and attack simulations, and lead response to cybersecurity incidents across endpoints, servers, and cloud services.
Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk.
Required Competencies
Minimum 8 years of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments.
Advanced knowledge of Microsoft Entra, Office 365, and Intune, including strong identity management using Entra and Saviynt.
Hands-on experience with Zscaler, CrowdStrike, Mimecast, and PAM and IAM support in a cloud-based security environment.
Experience with WorkspaceOne (Omnissa) and ServiceNow for endpoint management, asset management, and IT service delivery at scale.
Strong understanding of ITIL frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality.
Valued Experience
Experience with security orchestration, automation, and response (SOAR) platforms.
Some experience with Google identity management.
Strong leadership in a complex, layered environment with multiple partners and managed services.
Experience running breach and attack simulations.
Experience implementing data loss prevention (DLP) controls.

Nice-to-haves

None flagged.

Application prep

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