Job description

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Develop operations and go-to-market strategies that align with our platform product capabilities and business requirements to enhance the merchant experience. Analyze product and operational data and merchant feedback to propose strategic initiatives that optimize merchant onboarding, recruitment, and engagement and improve product variety on the platform. Create and maintain guidelines, dashboards, and reports to support the implementation of scalable operations. Define clear success metrics, monitor performance, and conduct post-initiative analyses to refine future operational strategies. Collaborate with cross-functional internal teams to align on business objectives, drive impact and operational efficiency. Qualifications Must have a Master's degree or foreign equivalent degree in Management, Analytics (any), Marketing, Digital Media, Communications, Business Administration, or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Management, Analytics (any), Marketing, Digital Media, Communications, Business Administration, or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Analyzing data, building and maintaining datasets, and creating dashboards for product planning; Conducting user research, competitor analysis, and market science analysis, including interviewing customers and gathering survey questionnaires; Analyzing product and system performance data to identify trends and improvement opportunities; Managing projects involving cross-functional stakeholders to formulate workplans, drive alignment, coordinate collaboration, or deliver strategic business outcomes; and Interfacing directly with business leaders and stakeholders to present product or project documents, including timeline and status documents. Travel Requirement: Domestic and international travel required up to 25%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Culver City, CA Salary Range: $102600 - $143640 per year To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tinyurl.com #IND-DNI

Requirements

Must-haves

Develop operations and go-to-market strategies that align with our platform product capabilities and business requirements to enhance the merchant experience.
Analyze product and operational data and merchant feedback to propose strategic initiatives that optimize merchant onboarding, recruitment, and engagement and improve product variety on the platform.
Create and maintain guidelines, dashboards, and reports to support the implementation of scalable operations.
Define clear success metrics, monitor performance, and conduct post-initiative analyses to refine future operational strategies.
Collaborate with cross-functional internal teams to align on business objectives, drive impact and operational efficiency.
Of the required experience, must have 1 year of experience in each of the following:
Analyzing data, building and maintaining datasets, and creating dashboards for product planning;
Conducting user research, competitor analysis, and market science analysis, including interviewing customers and gathering survey questionnaires;
Analyzing product and system performance data to identify trends and improvement opportunities;
Managing projects involving cross-functional stakeholders to formulate workplans, drive alignment, coordinate collaboration, or deliver strategic business outcomes; and
Interfacing directly with business leaders and stakeholders to present product or project documents, including timeline and status documents.
Travel Requirement: Domestic and international travel required up to 25%.
Employer: TT Commerce & Global Services LLC
Type: Full time, 40 hours/week
Location: Culver City, CA
To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: tiktok
Effort: medium