Job description

Business Analyst / Product Owner (Mortgage)Location: Chicago, IL (Onsite) | Full-timePlease do not apply unless you have Agile Product Owner experience and a mortgage or financial services background.OverviewOur client is seeking a Business Analyst / Product Owner (Mortgage) to lead systems enhancement initiatives end to end for a national secondary market first mortgage purchase program. This hybrid Product Owner and Business Systems Analyst role guides the strategy, prioritization, and delivery of technology and operational enhancements across loan acquisition, servicing, risk management, and investor reporting.ResponsibilitiesServe as Agile Product Owner for one or more mortgage program systems supporting loan pricing and acquisition, loan custody, loan servicing, and data distribution to investors and stakeholders.Own initiatives end to end: build epics, write user stories, and manage and prioritize product backlogs, roadmaps, and sprints.Translate stakeholder needs into actionable development work, define functional requirements, and support estimation of project cost, time, and outcomes.Coordinate with external development teams, QA, business systems analysts, and the PMO to deliver increments of business value.Collaborate with IT architects and delivery teams to ensure system design meets business requirements and anticipates future needs.Manage stakeholder communication, including timing, messaging, and rollout of changes.Monitor deployments through to completion.Facilitate change management, training, knowledge management, and UAT validation activities.Identify operational, technical, and data-related changes that improve efficiency and quality.Identify risks and mitigation strategies for systems and operational initiatives.Prepare documentation and present proposals for business and technical initiatives for approval.Assist with vendor relationships as needed, including contract negotiations, support, and development initiatives.Fill gaps on the team as needed, delegating or doing the work directly.Required Qualifications8+ years of experience managing and supporting first mortgage financial systems, process integration, data integration, and reporting8+ years of business and project implementation experience5+ years of Agile Product Owner experience with real delivery accountability10+ years of mortgage industry experience (origination, servicing, or lender-side)Strong business analysis skills and hands-on experience with Agile Scrum methods and toolsUnderstanding of capital markets and wholesale lending operations, or affordable housing financeUnderstanding of software development, product management, and process improvement fundamentalsAbility to understand technical architecture, data integration, and data management best practices, and to push back constructively on technical decisionsProficiency analyzing and presenting data related to systems and processesExpert interpersonal, stakeholder, and relationship management skills, with strong written and oral communicationAbility to prioritize and execute in a high-pressure environment, with advanced leadership skills and a customer service orientationPreferred QualificationsExperience with API functionality, including working alongside developers on API integrationsDatabricks or data engineering project experienceBanking or financial institution background beyond mortgageExperience with Microsoft Office Suite and Azure DevOpsThis is a full-time position, onsite in Chicago, IL. Candidates must be US Citizens, Green Card holders, or H4 EAD / L2 EAD holders.

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agilescrumapiazure

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