Job description

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity 🚀 Carrot is seeking a Lead, Product Management to help shape and scale one of our core product areas as Carrot's platform continues to grow. In this role, you'll operate as a strategic driver within the Product organization — owning a significant portion of the product roadmap, setting direction for cross-functional initiatives, and raising the bar for product craft across the team. This is a highly visible, high-impact role for someone who has already demonstrated strong product judgment and is ready to take on greater scope: shaping strategy, mentoring other product managers, and partnering directly with senior leadership on the initiatives that matter most to our members and business. If you're energized by solving ambiguous, high-stakes problems and want to help define how Carrot builds products at scale, this role is for you! What You’ll Own 💼 In this role, you will: Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals Serve as a thought partner and informal mentor to other Product Managers, helping raise the bar on product process, discovery, and craft across the team Make and communicate high-judgment prioritization decisions, balancing member experience, business impact, and technical feasibility Partner directly with senior product and cross-functional leadership to shape quarterly and annual product strategy Identify and address systemic gaps in process, tooling, or team practices that limit the Product team's effectiveness Represent the Product team in executive and cross-functional forums, clearly communicating strategy, trade-offs, and outcomes What Success Looks Like 📈 In your first 12–18 months, you will have: Delivered a body of work that measurably improved member outcomes, engagement, or business performance within your product area Built trusted, effective working relationships with cross-functional leaders across Engineering, UX, Clinical, Legal, and Commercial/Customer Success Established yourself as a go-to product thought leader, with other PMs seeking out your input on strategy and process Shaped or improved a core product process (discovery, roadmapping, prioritization) that is now used more broadly across the team Successfully led at least one significant, ambiguous, cross-functional initiative from concept through launch About You ✨ You likely have: 5+ years of product management experience, including time at a fast-growing technology company; healthcare or digital health experience is a plus A track record of owning complex, cross-functional product initiatives from strategy through execution Strong product sense and the ability to balance user needs, business goals, and technical constraints in your decision-making Excellent written and verbal communication skills, with the ability to influence and align both peers and senior leadership Experience mentoring or informally guiding less-experienced product managers Nice to Have ⭐ While not required, we would be especially excited if you bring: Experience in fertility, family-building, or broader digital health benefits Experience partnering with Clinical or Legal teams on regulated or compliance-sensitive products Familiarity with AI-enabled product features or workflows Experience operating in a fully distributed, remote-first organization Why This Role Matters 🧡 As Carrot continues to scale, our Product team needs leaders who can operate with both strategic clarity and hands-on execution. This Lead, Product Management role is central to that effort — helping ensure our roadmap reflects the right priorities, our cross-functional partners are aligned, and our product practices scale sustainably as the team grows. This is an opportunity to have an outsized impact: shaping not just a single product area, but the way Carrot's Product organization operates as it matures. Interview Process 🤝 We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: Recruiter Screen — 30 minutes Hiring Manager Interview — 30–45 minutes Cross-Functional Panel Interviews — 45 minutes Executive Leadership Conversation — 30 minutes Hiring Manager Wrap-Up — 15 minutes Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. Why Candidates Join Carrot 🌍 Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: A mission-driven company focused on expanding access to fertility and family-forming care globally. A high-growth environment where leaders are empowered to shape strategy and drive impact. Competitive compensation, equity, and comprehensive benefits. Flexible Time Off and a culture that actively encourages employees to recharge. Comprehensive parental leave and family-forming benefits. A collaborative, inclusive, and values-driven culture. The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $168,000-$198,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

Requirements

Must-haves

Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution
Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals
Serve as a thought partner and informal mentor to other Product Managers, helping raise the bar on product process, discovery, and craft across the team
Make and communicate high-judgment prioritization decisions, balancing member experience, business impact, and technical feasibility
Partner directly with senior product and cross-functional leadership to shape quarterly and annual product strategy
Identify and address systemic gaps in process, tooling, or team practices that limit the Product team's effectiveness
Represent the Product team in executive and cross-functional forums, clearly communicating strategy, trade-offs, and outcomes
What Success Looks Like 📈
In your first 12–18 months, you will have:
Delivered a body of work that measurably improved member outcomes, engagement, or business performance within your product area
Built trusted, effective working relationships with cross-functional leaders across Engineering, UX, Clinical, Legal, and Commercial/Customer Success
Established yourself as a go-to product thought leader, with other PMs seeking out your input on strategy and process
Shaped or improved a core product process (discovery, roadmapping, prioritization) that is now used more broadly across the team
Successfully led at least one significant, ambiguous, cross-functional initiative from concept through launch
A track record of owning complex, cross-functional product initiatives from strategy through execution
Strong product sense and the ability to balance user needs, business goals, and technical constraints in your decision-making
Excellent written and verbal communication skills, with the ability to influence and align both peers and senior leadership
Experience mentoring or informally guiding less-experienced product managers
While not required, we would be especially excited if you bring:
Experience partnering with Clinical or Legal teams on regulated or compliance-sensitive products
Familiarity with AI-enabled product features or workflows
Experience operating in a fully distributed, remote-first organization

Nice-to-haves

5+ years of product management experience, including time at a fast-growing technology company; healthcare or digital health experience is a plus
Nice to Have ⭐

Application prep

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Keywords to mirror

goai

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Vision

Parental Leave

Wellness