Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life ToryBurch is Special Because: When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth – you’ll have access to free executive coaching on-demand. We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You’re a strategic, hands on engineering leader who thrives at the intersection of CRM/MarTech activation, enterprise data platforms, and large scale integration platforms. You balance long term architectural vision with the ability to deep dive into complex data pipelines, operational issues, or cross functional program blockers. You’ve scaled engineering organizations, led managers and hybrid teams, and built robust, API driven and event driven platforms that power personalized customer experiences across marketing, e commerce, stores, and client services. You’re passionate about shaping a Customer 360 that works across channels, building modern data platforms ready for AI/ML, enforcing data governance and privacy, and creating integration ecosystems that are reliable, observable, and secure. You take pride in translating business strategy into technical reality while creating a culture of clarity, accountability, innovation, and operational excellence. You’re also resourceful and collaborative with stakeholders and partner with Product Managers, Data Analysts, and cross-functional teams to align data solutions with business needs. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. Your Key Responsibilities may include. Lead engineering strategy across CRM/MarTech, enterprise data, analytics, and integration platforms, ensuring a unified ecosystem aligned to business priorities. Define architecture standards, canonical data models, API governance, data SLAs, and modernization roadmaps. Build, lead, and scale high-performing engineering teams, including internal leaders, technical program management, and vendor squads. Oversee Customer 360, segmentation, clienteling, and email/SMS marketing platforms to enable personalized, cross-channel customer engagement. Advance enterprise data platforms, ingestion pipelines, data quality frameworks, metadata, lineage, BI capabilities, and AI/ML enablement. Own and scale the enterprise integration backbone, including ESB, event streaming, integration standards, SLAs, and observability practices. Manage the full integration lifecycle from planning and design through implementation, testing, deployment, and post-go-live support. Drive enterprise data governance, including data quality, access controls, retention, privacy, compliance, and secure platform operations. Establish operational excellence practices such as incident management, runbooks, telemetry, reliability targets, and scalable support models. Partner with executives, business stakeholders, technology teams, and vendors to align priorities, manage risks, and deliver measurable business outcomes. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: Technical Skills 18 years of overall experience in software/data engineering, with at least 10 years in leadership roles and 5 years managing managers or multi‑layer engineering organizations. Proficiency in a modern programming language such as Python or Java. Deep experience with distributed systems and large‑scale data platforms (e.g., BigQuery or similar). Experience leading Enterprise Service Bus and implementing event‑driven and messaging‑based integrations. Strong expertise in microservices, API‑first architectures, and API lifecycle governance. Strong command of relational and NoSQL databases, ETL/ELT, warehousing, and data pipeline testing frameworks. Experience with streaming technologies, event sourcing, and end‑to‑end platform observability. Proficiency with Business Intelligence tools (Tableau, MicroStrategy, Looker) and enabling self‑service analytics. Experience with email and SMS marketing platforms, clienteling solutions, or customer engagement platforms. Strong understanding of data governance, data quality, privacy, and compliance frameworks. Leadership Skills Clear, concise communicator who adapts messaging for executives, engineers, and cross‑functional partners. Strategic and critical thinker who can articulate multi‑year vision while delivering near‑term outcomes. Hands‑on leader who can roll up their sleeves during design reviews, data investigations, or incident response. Skilled in conflict resolution, cross‑team alignment, and leading through complex stakeholder landscapes. Comfortable managing ambiguity and creating clarity during evolving priorities or organizational shifts. Experienced managing managers and scaling hybrid orgs (internal vendor teams) with outcome‑based performance frameworks. Strong ability to set and communicate technical direction tied to measurable business KPIs. Why You ll Want to Join Our Team: Our Technology team has a clear mission: use technology to enable the business to operate efficiently while driving growth and profitability. We envision, we strategize, we engineer, we design, we build, we test, we support, and we serve. Our tools and systems impact every customer and every member of our team every day and our role is to make each engagement seamless and rewarding. As we build our in-house engineering teams, we are focused on further modernizing our platforms, leveraging our data analytics capabilities and creating a transformational customer experience. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 255,000.00 USD - 320,000.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam toryburch.com .

Requirements

Must-haves

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding for high performance.
Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
The typical day is… atypical. Your Key Responsibilities may include.
Lead engineering strategy across CRM/MarTech, enterprise data, analytics, and integration platforms, ensuring a unified ecosystem aligned to business priorities.
Define architecture standards, canonical data models, API governance, data SLAs, and modernization roadmaps.
Build, lead, and scale high-performing engineering teams, including internal leaders, technical program management, and vendor squads.
Oversee Customer 360, segmentation, clienteling, and email/SMS marketing platforms to enable personalized, cross-channel customer engagement.
Advance enterprise data platforms, ingestion pipelines, data quality frameworks, metadata, lineage, BI capabilities, and AI/ML enablement.
Own and scale the enterprise integration backbone, including ESB, event streaming, integration standards, SLAs, and observability practices.
Manage the full integration lifecycle from planning and design through implementation, testing, deployment, and post-go-live support.
Drive enterprise data governance, including data quality, access controls, retention, privacy, compliance, and secure platform operations.
Establish operational excellence practices such as incident management, runbooks, telemetry, reliability targets, and scalable support models.
Partner with executives, business stakeholders, technology teams, and vendors to align priorities, manage risks, and deliver measurable business outcomes.
The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence.
Technical Skills
18 years of overall experience in software/data engineering, with at least 10 years in leadership roles and 5 years managing managers or multi‑layer engineering organizations.
Proficiency in a modern programming language such as Python or Java.
Deep experience with distributed systems and large‑scale data platforms (e.g., BigQuery or similar).
Experience leading Enterprise Service Bus and implementing event‑driven and messaging‑based integrations.

Nice-to-haves

You’re also resourceful and collaborative with stakeholders and partner with Product Managers, Data Analysts, and cross-functional teams to align data solutions with business needs. A sense of humor is a plus!

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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Platform: workday
Effort: long

Benefits

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