Implementation Consultant at ECI Software Solutions

Job description

Job Summary Successfully implement M1 and provide ongoing consulting for customers utilizing an ECI Software Solution's software. Essential Job Duties • Be the primary representative and go-to resource for new customers implementing the ECI software solution. • Lead customer sessions with the objective of identifying and documenting: Current and future business initiatives, Gap analysis within current systems and/or processes, and Reporting / data analytics requirements. • Implement the software, considering aspects such as timeline, budget, scope, and delivery, following the implementation methodology and agreements with the team lead or project manager. • Understand and deliver upon the ECI implementation methodology, which includes the ability to complete: • Requirements gathering through existing process reviews • Systems design and fit-gap analysis • System configuration and setup • Engineer solutions based on complicated customer business requirements • New process design and definition • Pre-implementation system testing • Concept validation and user acceptance testing • Data migration and data formatting recommendations • Go-live implementation tasks and post-go-live consulting • Consulting recap/activity reporting • Ensure timely and accurate project and time administration • Identify and manage potential issues and escalations in coordination with the team lead or project manager. Required Education Bachelor’s Degree Preferred Education (not required) Master’s Degree Degree Focus Accounting, Supply Chain, Information Systems, or equivalent Certifications HB(Higher Vocational Education) degree, preferably in technical business administration or business informativs Years of Experience Required 1 – 3 years Specialty/Industry Experience Software implementation or consultation experience Management Experience N/A Knowledge, Skills and Abilities Requirements • Strong ERP product knowledge, ERP experience preferred • Understand common industry business practices in manufacturing, operations, distribution, and finance • Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person • Excellent presentation and written/oral communication skills targeted to effectively present information to all customer role levels.

Requirements

Must-haves

Successfully implement M1 and provide ongoing consulting for customers utilizing an ECI Software Solution's software.
Essential Job Duties
Be the primary representative and go-to resource for new customers implementing the ECI software solution.
Lead customer sessions with the objective of identifying and documenting: Current and future business initiatives, Gap analysis within current systems and/or processes, and Reporting / data analytics requirements.
Implement the software, considering aspects such as timeline, budget, scope, and delivery, following the implementation methodology and agreements with the team lead or project manager.
Understand and deliver upon the ECI implementation methodology, which includes the ability to complete:
Requirements gathering through existing process reviews
Systems design and fit-gap analysis
System configuration and setup
Engineer solutions based on complicated customer business requirements
New process design and definition
Pre-implementation system testing
Concept validation and user acceptance testing
Data migration and data formatting recommendations
Go-live implementation tasks and post-go-live consulting
Consulting recap/activity reporting
Ensure timely and accurate project and time administration
Identify and manage potential issues and escalations in coordination with the team lead or project manager.
Required Education
Bachelor’s Degree
Master’s Degree
Degree Focus

Nice-to-haves

Preferred Education (not required)
Strong ERP product knowledge, ERP experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: clearcompany
Effort: medium