Job description

TL;DR Kharon is seeking a full-time Partner Operations Manager based in our HQ in Denver, CO. This role requires in-office attendance at least 3 days a week. RESPONSIBILITIES: We are seeking a Partner Operations Manager to join our Revenue Operations team to build, scale, and optimize the operational foundation of our indirect sales channels. In this role, you will sit at the dynamic intersection of RevOps, Channel Partnerships, and Sales Leadership with a mission to eliminate friction for our external partners, streamline deal registration, and directly accelerate partner-led revenue growth. Key Responsibilities: • Review, validate, and process monthly Sales reports from resellers. Quote, Opportunity and order line accuracy to be confirmed, ensuring clean handoff for downstream teams. This also includes the management of volume reports for all data share and global referral/partner channel networks. • Own the Deal Registration process to manage deal flow, prevent channel conflict, and ensure accurate revenue attribution. Create a frictionless experience for our partners. • Track and report on Channel KPIs, including partner-sourced pipeline, win rates, and program ROI. • Automate partner onboarding and lifecycle workflows to minimize friction and accelerate time-to-revenue. • Manage SKU and pricebook use for our Partner network. Ensure all product offerings are accurately communicated, reflected, priced, and structured for quoting and order management. • Collaborate with Sales, Finance, and Operations teams to refine processes, gather requirements, and implement process and system improvements that align with company goals and support a Partner Sales team • Assist in tracking and managing discount approvals, platform access audits for client onboarding, and analyzing and reviewing partner qualified leads while supporting partner pipeline analysis, management, and reporting. • Aid in the development and support of a new reporting output method to track partner success metrics for leadership and external stakeholders. • Support channel forecasting by providing leadership with clean, real-time data on indirect sales trajectories. Define and enforce Rules of Engagement to bridge the gap between direct sales teams and external partners. • Deliver operational enablement by creating documentation and guides that help partners navigate internal systems and tools. QUALIFICATIONS: • 4–6 years of experience in Revenue Operations or Sales Operations’ roles. • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. • High attention to detail for financial accuracy, data integrity and contractual language compliance. • Excellent understanding of SaaS pricing, contracting, and revenue processes. • Strong analytical and Excel/Sheets skills (experience with vlookup, pivot tables, index/match formulas) with an ability to translate data into insights. • Exceptional communication and stakeholder management skills across functions. • Salesforce Administrator Certification (ADM-201) and experience with partner portals is a plus • Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist is a plus. • Excellent problem-solving and troubleshooting abilities for user issues and system enhancements. • Strong collaboration and communication skills to work effectively with sales, finance, and operations teams. ABOUT KHARON: Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. What does that mean? Great question. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Partner Operations Manager to join us as we work to shape the way businesses perceive and navigate global risks. This position sits within our Revenue Operations team, reporting to the Director of RevOps , and partners closely with Sales, Finance and Legal to support end-to-end quote-to-cash execution. The ideal candidate combines operational rigor with business acumen, ensuring that every deal aligns with company policy and processes while supporting our growth goals. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down. To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We’re nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect: • Fully sponsored medical, dental, and vision insurances • FSA program for both medical and dependent care • Long term disability • 401k + Roth with matching and immediate vesting • Flexible paid time off + 11 paid holidays The base salary range at Kharon is set between $120,000-$140,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package. If interested in pursuing this position, please visit www.kharon.com/careers to apply. Kharon is an equal opportunity employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.

Requirements

Must-haves

TL;DR Kharon is seeking a full-time Partner Operations Manager based in our HQ in Denver, CO. This role requires in-office attendance at least 3 days a week.
Own the Deal Registration process to manage deal flow, prevent channel conflict, and ensure accurate revenue attribution. Create a frictionless experience for our partners.
Track and report on Channel KPIs, including partner-sourced pipeline, win rates, and program ROI.
Automate partner onboarding and lifecycle workflows to minimize friction and accelerate time-to-revenue.
Manage SKU and pricebook use for our Partner network. Ensure all product offerings are accurately communicated, reflected, priced, and structured for quoting and order management.
Collaborate with Sales, Finance, and Operations teams to refine processes, gather requirements, and implement process and system improvements that align with company goals and support a Partner Sales team
Assist in tracking and managing discount approvals, platform access audits for client onboarding, and analyzing and reviewing partner qualified leads while supporting partner pipeline analysis, management, and reporting.
Aid in the development and support of a new reporting output method to track partner success metrics for leadership and external stakeholders.
Support channel forecasting by providing leadership with clean, real-time data on indirect sales trajectories. Define and enforce Rules of Engagement to bridge the gap between direct sales teams and external partners.
Deliver operational enablement by creating documentation and guides that help partners navigate internal systems and tools.
4–6 years of experience in Revenue Operations or Sales Operations’ roles.
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
High attention to detail for financial accuracy, data integrity and contractual language compliance.
Excellent understanding of SaaS pricing, contracting, and revenue processes.
Strong analytical and Excel/Sheets skills (experience with vlookup, pivot tables, index/match formulas) with an ability to translate data into insights.
Exceptional communication and stakeholder management skills across functions.
Excellent problem-solving and troubleshooting abilities for user issues and system enhancements.
Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.

Nice-to-haves

Salesforce Administrator Certification (ADM-201) and experience with partner portals is a plus
Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: pinpoint
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off