Senior Assistant Vice President, Account Manager at EXL

Job description

Base Salary: $160-$190k We are seeking an experienced leader to join our IMU_Insurance_Insurance - Common department as a Senior Assistant Vice President. This role is crucial in driving our insurance services and solutions forward. The ideal candidate will have a proven track record in insurance account management and a passion for building strong client relationships. • Lead and manage a team of account managers, providing strategic direction and mentorship. • Develop and execute account management strategies to maximize client satisfaction and retention. • Build and maintain strong relationships with key clients, understanding their needs and goals. • Identify and pursue new business opportunities within the insurance industry. • Collaborate with cross-functional teams to deliver innovative insurance solutions. • Ensure timely and accurate delivery of services, meeting client expectations and SLAs. • Monitor industry trends and market dynamics to stay ahead of the competition. • Conduct regular performance reviews and provide constructive feedback to the team. • Maintain a high level of professionalism and ethical standards in all client interactions. • A bachelor's degree in Business Administration, Finance, or a related field is required. • Minimum of 10 years of experience in insurance account management, with a proven track record of success. • Strong leadership and mentorship skills, with the ability to inspire and motivate a team. • Excellent communication and interpersonal skills, with a client-centric approach. • Demonstrated ability to build and maintain long-term client relationships. • Analytical mindset with experience in data-driven decision-making. • Proficiency in MS Office and CRM systems is essential. • Knowledge of insurance industry regulations and compliance standards. • Ability to work independently and manage multiple projects simultaneously. • A results-driven and proactive attitude, with a passion for continuous improvement. The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The Senior Assistant Vice President, Account Manager, will lead and manage key client relationships, ensuring exceptional service and strategic account growth for ExlService.com, LLC's insurance solutions.

Requirements

Must-haves

Base Salary: $160-$190k
Lead and manage a team of account managers, providing strategic direction and mentorship.
Develop and execute account management strategies to maximize client satisfaction and retention.
Build and maintain strong relationships with key clients, understanding their needs and goals.
Identify and pursue new business opportunities within the insurance industry.
Collaborate with cross-functional teams to deliver innovative insurance solutions.
Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
Monitor industry trends and market dynamics to stay ahead of the competition.
Conduct regular performance reviews and provide constructive feedback to the team.
Maintain a high level of professionalism and ethical standards in all client interactions.
A bachelor's degree in Business Administration, Finance, or a related field is required.
Minimum of 10 years of experience in insurance account management, with a proven track record of success.
Strong leadership and mentorship skills, with the ability to inspire and motivate a team.
Excellent communication and interpersonal skills, with a client-centric approach.
Demonstrated ability to build and maintain long-term client relationships.
Analytical mindset with experience in data-driven decision-making.
Proficiency in MS Office and CRM systems is essential.
Knowledge of insurance industry regulations and compliance standards.
Ability to work independently and manage multiple projects simultaneously.
A results-driven and proactive attitude, with a passion for continuous improvement.
The Senior Assistant Vice President, Account Manager, will lead and manage key client relationships, ensuring exceptional service and strategic account growth for ExlService.com, LLC's insurance solutions.

Nice-to-haves

None flagged.

Application prep

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Platform: oracle-cloud
Effort: medium