Hi,
Hope you are doing good
Please have a look at the requirement below and let me know your interest
Business Analyst
Location: BLOOMINGTON.Illinois
Duration: 6 Months
Job Description:Overall Exp. (in years) : 5
Primary Skill: Work directly with product owners and stakeholders to elicit their feedback on customer satisfaction items
--- Analyze existing customer satisfaction functionality requests with the goal of making business-value based recommendations to Product Owners
--- Identify internal and external knowledge transfer opportunities
--- Facilitate requirements JADs and other requirements workshops
--- Facilitate root cause analysis Make business process improvement recommendations
--- Assist/conduct requirements training sessions and develops requirements best practices for product delivery
--- Partner with Development leads to identify opportunities for better collaboration and process improvements
Primary Skill: Work directly with product owners and stakeholders to elicit their feedback on customer satisfaction items
All your inFollowing activities are considered to be “out of scope”
• Managing the underlying or integration infrastructure of the Self Service Portals
• Facilitating the workflow approvals or job execution of the requests
• Major enhancements of the self-service portals
With its vast experience working on application support engagements with fortune 500 clients combined with in-depth knowledge of Client application landscape, systems, procedures and processes has all the necessary capability, experience and exposure to be a trusted partner to cover the scope of automatic portal support program.
NEED:
• Support is required 8 X 5, however production outages should be addressed 24 X 7
• Skillset expectation : Java, JSP, Spring, Hibernate, Ajax, Bladelogic, Apache, VMWare technologies, Tomcat, Weblogic, Oracle, MS SQL, DB2
Not looking for just developer or production/application support individuals, but need someone who thinks thru the problems, owns them, and act as evangelist to show various options/solutions to FRE team.
formation will be kept confidential according to EEO guidelines.