Job description

Overview Microsoft Security’s Economics & Analytics team improves how the division makes decisions. We build the shared metrics, rigorous analysis, and repeatable processes leaders need to allocate resources effectively and drive better business, customer, and security outcomes. Our work spans measurement, insights, operational efficiency, and decision science, turning complex data into clear and actionable decisions. The Principal PM Lead manages full-stack PMs responsible for business, operational, people, AI, and product metrics, including executive and insights dashboards. This leader sets strategy and a prioritized roadmap for the centralized function, partnering across Microsoft Security to define trusted measures, strengthen data foundations, clarify ownership, consolidate platforms and processes, and use AI and automation to deliver scalable, decision-ready insights. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Lead, coach, and develop a team of full-stack PMs responsible for Microsoft Security’s core business, operational, people, AI, and product metrics. • Set the vision, strategy, roadmap, and priorities for the centralized metrics function, focusing investment on the measures, data foundations, and insights with the greatest decision value. • Establish an end-to-end operating model for metrics—from decision needs and accountable ownership through data onboarding, quality, governance, adoption, and continuous improvement. • Partner across Finance, engineering, data, product, operations, and HR to standardize definitions and consolidate fragmented data sources, platforms, dashboards, and reporting processes. • Own the direction and operating model for executive scorecards and insights and visualization experiences, ensuring they are trusted, coherent, and fit for their audiences. • Apply AI and automation across the metrics lifecycle, measure the function’s impact, and communicate complex metric issues and tradeoffs clearly to senior leaders Qualifications Required/minimum qualifications • Bachelor's Degree AND 8+ years experience in product/service/program management or software development • OR equivalent experience. • 1+ year(s) people management experience. Other Requirements: • Ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to, the Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional or preferred qualifications • Bachelor's Degree AND 12+ years experience in product/service/program management or software development • OR equivalent experience. • 3+ years people management experience. • 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). • 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). • 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). • Demonstrated ability to translate executive and business needs into measurable definitions, data requirements, reporting experiences, and operating processes. • Written and verbal communication skills, including experience communicating complex data, measurement, or operating-model topics to senior leaders. • Experience with cost and operational metrics such as COGS and Opex; people metrics; AI consumption or token metrics; and product adoption, usage, quality, or business-outcome metrics. • Experience defining semantic standards, metric taxonomies, data contracts, governance models, or other mechanisms that create consistency across teams and reporting surfaces. • Experience building or managing executive scorecards, leadership dashboards, self-service insights, or visualization products for audiences with different levels of data fluency. • Working knowledge of modern data platforms, BI and visualization tools, telemetry systems, experimentation, and AI-assisted analytics workflows. • Demonstrated ability to identify process and platform inefficiencies, clarify decision rights, and lead simplification or consolidation efforts with measurable results. • Product judgment about when to standardize centrally, when to preserve domain-specific ownership, and how to balance speed, rigor, usability, and governance. • Track record of developing high-performing teams, setting clear accountability, and creating an inclusive environment where people can do their best work. • Knowledge of cybersecurity products, cloud services, or large-scale enterprise software businesses. • Experience leading metrics, business intelligence, analytics, data products, reporting, or operational planning at organizational scale. • Experience defining product or program strategy, setting a roadmap, and driving execution across multiple partner teams and organizational boundaries. Product Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: careers.microsoft.com This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements

Must-haves

Lead, coach, and develop a team of full-stack PMs responsible for Microsoft Security’s core business, operational, people, AI, and product metrics.
Set the vision, strategy, roadmap, and priorities for the centralized metrics function, focusing investment on the measures, data foundations, and insights with the greatest decision value.
Establish an end-to-end operating model for metrics—from decision needs and accountable ownership through data onboarding, quality, governance, adoption, and continuous improvement.
Partner across Finance, engineering, data, product, operations, and HR to standardize definitions and consolidate fragmented data sources, platforms, dashboards, and reporting processes.
Own the direction and operating model for executive scorecards and insights and visualization experiences, ensuring they are trusted, coherent, and fit for their audiences.
Apply AI and automation across the metrics lifecycle, measure the function’s impact, and communicate complex metric issues and tradeoffs clearly to senior leaders
Required/minimum qualifications
Bachelor's Degree AND 8+ years experience in product/service/program management or software development • OR equivalent experience.
1+ year(s) people management experience.
Bachelor's Degree AND 12+ years experience in product/service/program management or software development • OR equivalent experience.
3+ years people management experience.
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
Demonstrated ability to translate executive and business needs into measurable definitions, data requirements, reporting experiences, and operating processes.
Written and verbal communication skills, including experience communicating complex data, measurement, or operating-model topics to senior leaders.
Experience with cost and operational metrics such as COGS and Opex; people metrics; AI consumption or token metrics; and product adoption, usage, quality, or business-outcome metrics.
Experience defining semantic standards, metric taxonomies, data contracts, governance models, or other mechanisms that create consistency across teams and reporting surfaces.
Experience building or managing executive scorecards, leadership dashboards, self-service insights, or visualization products for audiences with different levels of data fluency.
Working knowledge of modern data platforms, BI and visualization tools, telemetry systems, experimentation, and AI-assisted analytics workflows.
Demonstrated ability to identify process and platform inefficiencies, clarify decision rights, and lead simplification or consolidation efforts with measurable results.
Product judgment about when to standardize centrally, when to preserve domain-specific ownership, and how to balance speed, rigor, usability, and governance.
Track record of developing high-performing teams, setting clear accountability, and creating an inclusive environment where people can do their best work.

Nice-to-haves

Additional or preferred qualifications

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