Job description

Narmi is building the platform that enables community financial institutions to win against mega banks and fintechs. Community banks and credit unions, the backbone of the American economy, are often stuck with software that is clunky, poorly integrated and falling short of expectations. Narmi delivers a world-class digital banking platform that empowers local financial institutions to out-compete the giants. We’ve hit product-market fit and are scaling fast, but also have a lot of work to do. This role oversees the entire Product organization including Product Management, Design and Product Operation. You’ll own the multi-year product vision and quarterly roadmap. You aren't just adding features; you’re deciding how millions of Americans will interact with their money. You’ll report directly to one of our co-founders and work closely with company leadership to define where we’re going and make sure we actually get there. This is not a “strategy-only” role. You’ll be expected to operate at every level, from shaping long-term direction to getting into the details when something isn’t working. What You’ll Do Own the product strategy and make it real • Define and evolve the product vision for the Narmi platform across the entire suite of products • Work with product teams to translate strategy into clear priorities, tradeoffs, and roadmaps that teams can execute against • Ensure our product direction is tightly aligned to company goals, especially revenue and customer impact Turn product into a competitive advantage • Partner closely with Sales and Customer Success to understand what’s winning and where we’re losing • Shape the product story in a way that resonates with buyers and differentiates us in the market • Be able to represent Narmi’s product to customers, prospects, and partners • Work with Engineering to drive innovation Lead Product and Design as one system • Build and manage a high-performing team across product management, product operations and product design • Raise the bar on product thinking, quality, design and decision-making across the team • Ensure strong partnership with Engineering Drive execution and accountability • Hold a high bar for shipping quality products on time • Identify where we’re getting stuck (process, people, priorities) and fix it • Create clarity when things are ambiguous and make decisions that move the business forward Be a force multiplier for the company • Work cross-functionally with Engineering, Product, Design, Sales, Marketing, and Customer teams to align on priorities • Bring structure to how we evaluate opportunities, partnerships, and investments • Help build the systems and processes we need to scale from Series B to the next stage Who You Are • You’ve led product (and ideally design) at a high-growth B2B or fintech company and have seen what “good” actually looks like • You have expertise with banking in the United States via direct experience at a bank, credit union, neobank or vendor to financial services. • You’re not just a strategist, you’ve shipped real products and know how to get teams across the finish line • You have strong product taste and a deep respect for design and user experience • You understand how product connects to revenue, not just usage • You’re comfortable operating in ambiguity and making decisions without perfect information • You can push back on founders and executives when needed, and do it in a way that builds trust • You’re a strong communicator who can simplify complex ideas and create alignment across teams • You care deeply about building great teams and holding a high performance bar What Success Looks Like • Product and Design are consistently operating as a high-performing, respected organization • You are a strong promoter of the product vision internally and externally • Our strong product NPS becomes stronger • You are able to effectively communicate the “why” behind the product • Our roadmap balances real customer and market needs while also delivering on innovation • Teams are aligned, decisions are clear, and we’re not stuck in endless debate The expected annual base salary for this role is $280,000 - $350,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups. Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.

Requirements

Must-haves

What You’ll Do
Own the product strategy and make it real
Define and evolve the product vision for the Narmi platform across the entire suite of products
Work with product teams to translate strategy into clear priorities, tradeoffs, and roadmaps that teams can execute against
Ensure our product direction is tightly aligned to company goals, especially revenue and customer impact
Turn product into a competitive advantage
Partner closely with Sales and Customer Success to understand what’s winning and where we’re losing
Shape the product story in a way that resonates with buyers and differentiates us in the market
Be able to represent Narmi’s product to customers, prospects, and partners
Work with Engineering to drive innovation
Lead Product and Design as one system
Build and manage a high-performing team across product management, product operations and product design
Raise the bar on product thinking, quality, design and decision-making across the team
Ensure strong partnership with Engineering
Drive execution and accountability
Hold a high bar for shipping quality products on time
Identify where we’re getting stuck (process, people, priorities) and fix it
Create clarity when things are ambiguous and make decisions that move the business forward
Be a force multiplier for the company
Work cross-functionally with Engineering, Product, Design, Sales, Marketing, and Customer teams to align on priorities
Bring structure to how we evaluate opportunities, partnerships, and investments
Help build the systems and processes we need to scale from Series B to the next stage
You’ve led product (and ideally design) at a high-growth B2B or fintech company and have seen what “good” actually looks like
You have expertise with banking in the United States via direct experience at a bank, credit union, neobank or vendor to financial services.

Nice-to-haves

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Application prep

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Platform: gem
Effort: medium

Benefits

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