Technical Account Executive

• Over 4M developers have used Resend, and we're onboarding hundreds of new paying customers every day. We've built enrichment and segmentation systems to identify high-value accounts across our inbound funnel.
• This is a building and closing role. You'll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.
• Read more about how we work, how we hire, and what we value here https://resend.com/handbook.
• Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies
• Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works
• Run experiments across messaging, timing, and channels to find repeatability
• Expand existing customers by identifying accounts that could benefit from higher tiers or additional products
• Prevent churn by distinguishing accounts worth saving from natural lifecycle churn
• Be the voice of the customer internally - feeding learnings back to product, marketing, and success
• Document everything - your learnings become the playbook the team builds on
• You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero
• You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are
• You think like a scientist. Hypotheses, tests, measurements, iteration. You're trying to learn something with every conversation
• You document and share. Not a lone wolf. You write things down and make the whole team smarter from your work
• You're technical enough. You don't need to be a developer, but you can hold a credible conversation about infrastructure, APIs, and email deliverability
• You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product
• You’re comfortable with travel. Conferences, prospect on-sites, team events and everything in between to help drive value to our users
• WHAT IT MEANS TO JOIN THE TEAM...
• First 3 months focused on learning and experimentation, not rigid quotas
• Work directly with founders who are invested in building this function the right way
• Clear path to define quotas together based on what we learn
• Team-oriented culture with part of quota shared
• Honest, low-ego team with autonomy to ship
• 100% remote with flexible schedule

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