Job description

At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection control expertise, and a fierce commitment to sustainability, we’re redefining what it means to protect frontline workers and the environment. If you're passionate about purpose-driven work and want to be part of a company that’s making a real impact in healthcare, you’ve just found your next home Join Daniels Health as an Account Manager in the North Carolina market! We're looking for a driven professional to take ownership of a key market and grow with us. In this role, you'll manage a portfolio of healthcare clients, deliver outstanding service, and lead impactful projects. You'll focus on client retention, account development, and uncovering new opportunities—all while building strong relationships and ensuring customer satisfaction. Location and Work Arrangement : This role is remote with expectations to travel to customers in your territory, primarily in North Carolina. What you will do: Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc. Project Management and problem solving to drive outcomes inter-departmentally for the customer Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education Be able to provide product expertise across our full service offering Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education Ability to support new product installations or new program implementations at a customer site Support strategic customer meetings to communicate best practices, business results and successes Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements. Candidate Profile 5+ years of industry experience Strong relationship building skills Hospital services or related service industry experience highly desirable Excellent verbal and written communication skills Strong presentation skills with value based selling confidence Outstanding computer-based skills; Salesforce.com , Microsoft Office, etc. Ready to make an impact? Apply today! Learn more about us and our mission! Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

Requirements

Must-haves

At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety.
Join Daniels Health as an Account Manager in the North Carolina market!
Location and Work Arrangement : This role is remote with expectations to travel to customers in your territory, primarily in North Carolina.
Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
Project Management and problem solving to drive outcomes inter-departmentally for the customer
Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education
Be able to provide product expertise across our full service offering
Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals
Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance
Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education
Ability to support new product installations or new program implementations at a customer site
Support strategic customer meetings to communicate best practices, business results and successes
Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.
Candidate Profile
5+ years of industry experience
Strong relationship building skills
Hospital services or related service industry experience highly desirable
Excellent verbal and written communication skills
Strong presentation skills with value based selling confidence
Outstanding computer-based skills; Salesforce.com , Microsoft Office, etc.
Ready to make an impact? Apply today!
Learn more about us and our mission!

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

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