Job description

Job Summary The Senior Director, Product Management, will lead the full Exostar Supply Chain portfolio. This includes SupplyLine, DemandLine, Supplier Management, and the Marketplace initiative. These products give aerospace, defense, and other regulated manufacturing customers secure, multi-tier visibility and collaboration across their supply chains. The role owns the migration of a large, established customer base off to new products, and the scoping and delivery of new platform capability to support product-led growth focused on new customer acquisition. This is a senior leadership role. It carries direct accountability for a team of Product Managers and Product Owners, for the quality of our delivery planning, and for the outcomes of a complex, highly visible program. Key Responsibilities: • Portfolio Strategy and Vision: Own the product strategy and multi-year roadmap for SupplyLine, DemandLine, Supplier Management, and Marketplace. Balance near-term migration work against long-term platform investment and manage these product lines as one portfolio rather than separate efforts. • Legacy Platform Migration: Lead the Supply Chain customer migration. Plan and sequence the work, manage risk for existing customers, and apply the lessons learned from the incremental customer migrations so functional gaps are caught early rather than discovered late. • Enterprise Program Leadership: Direct the scoping and delivery of new product capability for major enterprise accounts that are anchor tenants for our A&D two-sided network. Translating customer requirements and legacy workflows into a modern, differentiated, multi-tenant product rather than a one-off build for a single customer. • Marketplace: Own the strategy for our Marketplace initiative delivering value for Suppliers within our A&D network and keep it aligned with the rest of the Supply Chain roadmap and delivery priorities. • Evidence-Based Planning: Build delivery plans that work backward from business and customer commitments, with clear checkpoints grounded in the team's actual delivery evidence rather than top-down estimates. • Customer Validation Discipline: Validate work with customers throughout development through demos, early access environments, and staged UAT, so functional and integration gaps surface early instead of at the end of a build cycle. • Operating Discipline and Stakeholder Visibility: Set a consistent operating cadence for the team, including a GTM release checklist and a shared Jira/stakeholder visibility standard. Drive adoption of a single intake channel for product requests so Sales, Customer Success, and other stakeholders can see status and priorities without asking Product directly. • Leadership and Team Management: Lead, mentor, and grow the Product Managers and Product Owners on the team. Size the team appropriately for the scope of the program and set measurable goals for each person. • Cross-functional Collaboration: Partner with Engineering leadership on technical architecture decisions, such as modernizing the legacy platform versus building new, so product and engineering share the same view of scope, sequencing, and risk. • Regulatory and Compliance Context: Understand the regulatory context our aerospace and defense customers operate under, including CMMC, DFARS, and NIST requirements, and translate that context into product requirements that protect customer trust and audit readiness. • Go-to-Market Collaboration: Partner with Sales and Marketing on new product introductions and strategic sales pursuits. Support RFP responses and technical evaluations and help define what belongs in the core platform versus what is a customer-specific accommodation. • Resource Allocation: Allocate product and engineering capacity across migration work, product enhancement, new product development, and support to keep delivery predictable across the portfolio. • Performance Management: Report portfolio-level metrics to the CPO and executive leadership, including migration progress, release quality, customer validation coverage, support case trends, and compliance with the GTM checklist and intake process. • Product Lifecycle Management: Own the product lifecycle for the portfolio from end to end, including decisions about retiring legacy platform components as new capability launches. • Stakeholder Engagement: Act as the main point of contact for senior executives, key customers, and cross-functional stakeholders on the status, risk, and direction of the Supply Chain portfolio. Required Skills & Experience: • 10+ years of experience in product management, with a track record of leading complex B2B SaaS product launches or platform migrations. • 5+ years of experience leading and mentoring product management teams, including experience managing a larger team of 8 or more Product Managers and Product Owners. • Experience in supply chain management or supply chain visibility and collaboration software is strongly preferred. Experience with two-sided markets or partner ecosystem products is a plus. • Experience serving aerospace, defense, or other highly regulated manufacturing customers, and familiarity with addressing risk and compliance requirements. • Experience leading a legacy-to-modern platform migration for an active customer base, including managing customer expectations through a like-for-like or near like-for-like transition. • A track record of building and defending delivery plans that work backward from customer commitments, and of structuring phased customer validation to reduce late-stage delivery risk. • Experience bringing consistent process to product operations across multiple product lines, such as release management, requirements intake, and stakeholder communication, without over-engineering the process. • Solid working knowledge of Agile and modern product management practices including AI-first product development and the use of AI to maximize the impact of Product Management. • Strong communication and strategic thinking skills, with the ability to build consensus across product, engineering, sales, and executive stakeholders. • Bachelor's degree in Computer Science, Business, Supply Chain Management, or a related field, or equivalent professional experience. Personal Attributes & Values: • A genuine focus on helping others succeed through mentorship and leadership. • Comfortable making and defending architecture and scope trade-offs under time and resource pressure. • Decisive, organized, and methodical, with a bias toward action. • Grounded in evidence rather than optimism when assessing delivery timelines and risk. • Able to adjust as customer and program priorities shift. • High integrity and honesty, including a willingness to surface bad news early. • Understands that life is short and there is room for fun, even at work. Certifications (Optional) • Product Management: AIPMM CPM, Pragmatic Institute, or equivalent. • Product Owner: Scrum Product Owner (CSPO), SAFe Product Owner (POPM), or equivalent. • Supply Chain: APICS/ASCM Certified Supply Chain Professional (CSCP), or equivalent. • Security/Compliance: CMMC Registered Practitioner (RP), or equivalent, given Exostar's aerospace and defense customer base. Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH, FL, SC, VA, CO, IN, WA, NV, CA, MA The pay range for this position is $180,000k - 215,000k/yr; however, the final compensation will be determined based on factors including experience, skills, qualifications, and location. Exostar also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, EAP, Flexible Spending Accounts, 401(k) matching, flexible time off and sick leave). Exostar - The Company: Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly. Within these communities we build trust. By analyzing community data, we provide insights and intelligence, enabling organizations to make better, timelier decisions, to mitigate risk, and operate more efficiently. • We believe in employee development: we promote internally and provide training and educational assistance • We provide a fun, engaged workplace, with social and community-building events • We offer comprehensive benefits and flexible time off plans Exostar is an Equal Opportunity Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.

Requirements

Must-haves

Marketplace: Own the strategy for our Marketplace initiative delivering value for Suppliers within our A&D network and keep it aligned with the rest of the Supply Chain roadmap and delivery priorities.
Evidence-Based Planning: Build delivery plans that work backward from business and customer commitments, with clear checkpoints grounded in the team's actual delivery evidence rather than top-down estimates.
Leadership and Team Management: Lead, mentor, and grow the Product Managers and Product Owners on the team. Size the team appropriately for the scope of the program and set measurable goals for each person.
Resource Allocation: Allocate product and engineering capacity across migration work, product enhancement, new product development, and support to keep delivery predictable across the portfolio.
Product Lifecycle Management: Own the product lifecycle for the portfolio from end to end, including decisions about retiring legacy platform components as new capability launches.
Stakeholder Engagement: Act as the main point of contact for senior executives, key customers, and cross-functional stakeholders on the status, risk, and direction of the Supply Chain portfolio.
10+ years of experience in product management, with a track record of leading complex B2B SaaS product launches or platform migrations.
5+ years of experience leading and mentoring product management teams, including experience managing a larger team of 8 or more Product Managers and Product Owners.
Experience serving aerospace, defense, or other highly regulated manufacturing customers, and familiarity with addressing risk and compliance requirements.
Experience leading a legacy-to-modern platform migration for an active customer base, including managing customer expectations through a like-for-like or near like-for-like transition.
A track record of building and defending delivery plans that work backward from customer commitments, and of structuring phased customer validation to reduce late-stage delivery risk.
Experience bringing consistent process to product operations across multiple product lines, such as release management, requirements intake, and stakeholder communication, without over-engineering the process.
Solid working knowledge of Agile and modern product management practices including AI-first product development and the use of AI to maximize the impact of Product Management.
Strong communication and strategic thinking skills, with the ability to build consensus across product, engineering, sales, and executive stakeholders.
Bachelor's degree in Computer Science, Business, Supply Chain Management, or a related field, or equivalent professional experience.
A genuine focus on helping others succeed through mentorship and leadership.
Comfortable making and defending architecture and scope trade-offs under time and resource pressure.
Decisive, organized, and methodical, with a bias toward action.
Grounded in evidence rather than optimism when assessing delivery timelines and risk.
Able to adjust as customer and program priorities shift.
High integrity and honesty, including a willingness to surface bad news early.
Understands that life is short and there is room for fun, even at work.
Certifications (Optional)

Nice-to-haves

Experience in supply chain management or supply chain visibility and collaboration software is strongly preferred. Experience with two-sided markets or partner ecosystem products is a plus.

Application prep

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Benefits

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401(K)