Job description

The Information Technology Directorate is looking for a high-performin g individual to join our team as a Senior Infrastructure Analyst. Key Responsibilities • Management of unclassified, classified, and remote site environments. • Review and recommend automation products for MSTS • Ownership of technical problems and sees them through to resolution, using an advanced knowledge level of established standards, practices, and procedures. • Provide IT support for Server Operating Systems, including the maintenance of systems: including but not limited to physical rack mount servers, storage, and virtual server environments. • Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements. • Assume responsibility for complete lifecycle of infrastructure systems including design, builds, post installation support, and deployments. • Document adjustments made to hardware and software as well as providing documentation for new systems as needed. • Provide support to Data Center environments including site recoverability of the primary data center. • Participate in change control and manage SNOW tickets as assigned. • Monitor systems performance, capacity, and recommend modifications or enhancements. • Prepare course material and provide formal and informal training on related systems equipment and software as requested. • Prepare procedures, documentation, and activity reports. • May respond to Help Desk requests to support and troubleshoot workstation and server related problems. • Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure. • Participation in after-hours support pool. Requirements include evening, weekend, and on-call rotation availability. • Perform other duties as assigned by Management. • Bachelor's degree in a computer related field or equivalent with at least 5 years of related experience. • Knowledge of technical principles, theories, standards, practices, and procedures. • Knowledge equivalent to an MCSE, VCP with 5 years' experience working on server hardware, software, networking, virtualization, SAN and related technologies. Certificates are a plus. • Minimum of 4 years demonstrated experience in VMware vSphere. • Must be a team player with good customer service skills and the ability to work flexible hours if required. • Strong end-to-end troubleshooting skills for system, network, or application. • Excellent oral and written communication skills. • The primary work location will be at the Losee Road facility in North Las Vegas, Nevada. • Schedule for this position will be Monday through Friday (subject to change). • Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergencies; critical operational demands may occasionally require off-shift work. • Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. • Must possess a valid driver’s license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 , “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Department of Energy Q Clearance (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 , “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 , “Counterintelligence Evaluation Program.” MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Annual salary range for this position is: $97,219.20 - $145,828.80. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Requirements

Must-haves

The Information Technology Directorate is looking for a high-performin g individual to join our team as a Senior Infrastructure Analyst.
Management of unclassified, classified, and remote site environments.
Review and recommend automation products for MSTS
Ownership of technical problems and sees them through to resolution, using an advanced knowledge level of established standards, practices, and procedures.
Provide IT support for Server Operating Systems, including the maintenance of systems: including but not limited to physical rack mount servers, storage, and virtual server environments.
Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
Assume responsibility for complete lifecycle of infrastructure systems including design, builds, post installation support, and deployments.
Document adjustments made to hardware and software as well as providing documentation for new systems as needed.
Provide support to Data Center environments including site recoverability of the primary data center.
Participate in change control and manage SNOW tickets as assigned.
Monitor systems performance, capacity, and recommend modifications or enhancements.
Prepare course material and provide formal and informal training on related systems equipment and software as requested.
Prepare procedures, documentation, and activity reports.
May respond to Help Desk requests to support and troubleshoot workstation and server related problems.
Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure.
Participation in after-hours support pool. Requirements include evening, weekend, and on-call rotation availability.
Perform other duties as assigned by Management.
Bachelor's degree in a computer related field or equivalent with at least 5 years of related experience.
Knowledge of technical principles, theories, standards, practices, and procedures.
Minimum of 4 years demonstrated experience in VMware vSphere.
Must be a team player with good customer service skills and the ability to work flexible hours if required.
Strong end-to-end troubleshooting skills for system, network, or application.
Excellent oral and written communication skills.

Nice-to-haves

Knowledge equivalent to an MCSE, VCP with 5 years' experience working on server hardware, software, networking, virtualization, SAN and related technologies. Certificates are a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium