Job description

In this position, you will support the enterprise users and computers with tier 1 and tier 2 technical issues. You will install and maintain PC Desktop hardware and printers. You will have involvement in special projects. You will work on and resolve end user support tickets. ESSENTIAL DUTIES AND RESPONSIBILITIES: PC preparation, installation and maintenance Printer installation and configuration PC and printer hardware repair OS and application installation and configuration Maintain necessary inventory of spare parts Perform software and hardware audits PC Network configuration Project planning and documentation Perform advanced PC troubleshooting Provide excellent customer service EDUCATION AND/OR EXPERIENCE: Associates Degree in Electronics or Computer Technology or equivalent experience. 4 years enterprise desktop support. SHIFT: Monday - Friday, 8:30am -5pm The Team Member Experience: We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place. If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources. Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Must-haves

PC preparation, installation and maintenance
Printer installation and configuration
PC and printer hardware repair
OS and application installation and configuration
Maintain necessary inventory of spare parts
Perform software and hardware audits
PC Network configuration
Project planning and documentation
Perform advanced PC troubleshooting
Provide excellent customer service
Associates Degree in Electronics or Computer Technology or equivalent experience. 4 years enterprise desktop support.
SHIFT: Monday - Friday, 8:30am -5pm
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long