Job description

We are looking for a UX Writer II to develop new experiences for our resume building products. This position closely partners with our team of Product Managers, UX Designers, and UX Researchers to identify new opportunities and optimize existing experiences on a large portfolio of job seeker product solutions. The ideal candidate is comfortable balancing multiple concurrent, high-priority initiatives and thrives in a fast-moving, cross-functional environment. About this team This position is part of BOLD's UX & Design department and will work directly with the Resume Builder product teams. This team works collaboratively to identify opportunities across top-of-funnel, core resume creation experiences, and our suite of premium tools, with an emphasis on solving unique user problems and growing our user base through A/B testing. What you'll do Partner with PMs, UX, and other cross-functional teams to define content requirements and strategies that best achieve business goals. Shape content for multi-disciplinary projects including UX flows, subscription plans and pricing, marketing product entry points, and more. Collaborate daily with UX Designers on projects to ensure our content and design solutions meet business objectives and user needs. Develop clear, consistent nomenclature for tools and applications. Ensure all product messaging aligns with brand standards, accessibility standards, legal and compliance. Evaluate the usability of new and existing products, bringing user research in when needed, and provide constructive feedback. Support writing projects end to end, set milestones, reviews and manage multiple projects at once. Contribute to a BOLD-wide writing style guide supporting consistency across our jobs products and other bold products. Communicate writing and content choices and direction effectively for hand-off to portal product teams and to senior leadership. What you'll need 2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website). An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions. Ability to effectively work across multiple concurrent projects with shifting priorities. Interest in driving product growth through experimentation, A/B testing, and product optimizations. What's good to have Experience collaborating across multiple teams, working on similar flows and experiences. Knowledge of in-product A/B testing and experimentation. Experience leveraging and participating in user research, tests, and insight generation. Benefits Outstanding Compensation Competitive salary Bi-annual bonus 401(k) plan with match Equity in company Flexible spending accounts (health, dependent care) Internet and home office reimbursement 100% Full Health Benefits Medical, dental, and vision (optional plans for your family) Life & long-term disability insurance (optional) Mental health support and resources Wellness reimbursement (gym, health apps, etc.) Pet Insurance (optional) Flexible Time Away Flexible PTO Sick time policy Observed holidays Eligibility Eligible Hiring Locations This position is 100% remote, work from home. BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C) Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. California Residents: Please see our privacy notice for more info on how we handle your data. SELECT ONE: #LI-Remote, #LI-Hybrid, #LI-Onsite Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms. Starting pay range $70,000 — $100,000 USD About Bold We Transform Work Lives As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives. We Celebrate And Promote Diversity And Inclusion We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don't discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law. Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.

Requirements

Must-haves

Partner with PMs, UX, and other cross-functional teams to define content requirements and strategies that best achieve business goals.
Shape content for multi-disciplinary projects including UX flows, subscription plans and pricing, marketing product entry points, and more.
Collaborate daily with UX Designers on projects to ensure our content and design solutions meet business objectives and user needs.
Develop clear, consistent nomenclature for tools and applications.
Ensure all product messaging aligns with brand standards, accessibility standards, legal and compliance.
Evaluate the usability of new and existing products, bringing user research in when needed, and provide constructive feedback.
Support writing projects end to end, set milestones, reviews and manage multiple projects at once.
Contribute to a BOLD-wide writing style guide supporting consistency across our jobs products and other bold products.
Communicate writing and content choices and direction effectively for hand-off to portal product teams and to senior leadership.
What you'll need
2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website).
An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions.
Ability to effectively work across multiple concurrent projects with shifting priorities.
Interest in driving product growth through experimentation, A/B testing, and product optimizations.
What's good to have
Experience collaborating across multiple teams, working on similar flows and experiences.
Knowledge of in-product A/B testing and experimentation.
Experience leveraging and participating in user research, tests, and insight generation.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

accessibility

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Paid Time Off

Wellness