Principal Product Manager at eCapital

Job description

About Us: At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2024, recognized as a ‘Great Place to Work’ by the Secured Finance Network, and celebrated as a ‘Most Innovative Company’ by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success. Are you ready to make an impact and help us shape the future of finance? The Opportunity: eCapital is seeking a Principal Product Manager to drive the success of our fintech products through deep customer insight, data-driven decisions, and hands-on execution. This role is designed for a builder, someone who thrives at the intersection of business, technology, and customer experience. You’ll work cross-functionally with engineering, delivery, and operations to define, develop, and launch features and products that create measurable business and customer value. We hold ourselves to an exceptionally high standard, driven by our relentless pursuit of excellence and innovation. Joining our team means becoming part of a culture that values audacious goals, challenges conventional thinking, and consistently pushes the boundaries of what’s possible. Every individual who joins us contributes to shaping solutions that empower businesses and redefine industry standards. As a Principal Product Manager, you’ll own the roadmap and execution for one or more product areas, ensuring initiatives align with business goals, deliver customer impact, and scale effectively across our platform. Key Responsibilities: • Define and deliver the product roadmap for your area, ensuring alignment with business goals, customer needs, and strategic priorities. • Act as the voice of the customer, using data, feedback, and market research to identify opportunities, prioritize features, and define success metrics. • Translate complex business problems into clear, actionable product requirements (PR/FAQs, user stories, acceptance criteria). • Collaborate cross-functionally with engineering, delivery, design, and operations to deliver high-quality features on time and within scope. • Drive execution from concept to launch, including stakeholder alignment, sprint planning, release readiness, and post-launch analysis. • Measure performance through usage data, feedback loops, and key performance indicators to guide continuous improvement. • Facilitate clear communication, documenting and presenting updates to stakeholders at multiple levels. • Contribute to process improvement, refining how the product team plans, delivers, and measures success. • Champion eCapital’s leadership principles, earning trust, thinking big, delivering results, and maintaining a bias for action. Required Qualifications: • Bachelor’s degree in Computer Science, Finance, Business, or a related field. • 4+ years of experience in product management, preferably in SaaS, fintech, or financial services. • Proven ability to deliver customer-facing products or platform capabilities from concept to launch. • Strong understanding of APIs, SaaS architectures, and data-driven decision-making. • Excellent communication and documentation skills — able to translate between technical and business audiences. • Demonstrated ability to balance competing priorities, manage ambiguity, and make data-informed trade-offs. • Experience working in an agile or iterative development environment. Preferred Qualifications: • Background in lending technology, embedded finance, or payment systems. • Experience with data analytics, AI/ML features, or automation-driven products. • Familiarity with financial regulations, compliance, or underwriting workflows. • Track record of improving customer satisfaction, efficiency, or adoption metrics. We Bring: • $155,000 - $200,000 Annually • Annual Bonus Incentives • PTO • Health, Dental, and Life Benefits • 401(K) Matching • Abundant professional development opportunities at a growing and thriving Fintech company! eCapital Culture: At eCapital, we're not just a funding provider—we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: • Agility : We adapt quickly to changing market conditions and customer needs. • Relationships : We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. • Accountability: We hold ourselves to the highest standards in all aspects of our work. • Innovation : We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Addition

Requirements

Must-haves

As a Principal Product Manager, you’ll own the roadmap and execution for one or more product areas, ensuring initiatives align with business goals, deliver customer impact, and scale effectively across our platform.
Key Responsibilities: • Define and deliver the product roadmap for your area, ensuring alignment with business goals, customer needs, and strategic priorities.
Act as the voice of the customer, using data, feedback, and market research to identify opportunities, prioritize features, and define success metrics.
Translate complex business problems into clear, actionable product requirements (PR/FAQs, user stories, acceptance criteria).
Collaborate cross-functionally with engineering, delivery, design, and operations to deliver high-quality features on time and within scope.
Drive execution from concept to launch, including stakeholder alignment, sprint planning, release readiness, and post-launch analysis.
Measure performance through usage data, feedback loops, and key performance indicators to guide continuous improvement.
Facilitate clear communication, documenting and presenting updates to stakeholders at multiple levels.
Contribute to process improvement, refining how the product team plans, delivers, and measures success.
Champion eCapital’s leadership principles, earning trust, thinking big, delivering results, and maintaining a bias for action.
Required Qualifications: • Bachelor’s degree in Computer Science, Finance, Business, or a related field.
4+ years of experience in product management, preferably in SaaS, fintech, or financial services.
Proven ability to deliver customer-facing products or platform capabilities from concept to launch.
Strong understanding of APIs, SaaS architectures, and data-driven decision-making.
Excellent communication and documentation skills — able to translate between technical and business audiences.
Demonstrated ability to balance competing priorities, manage ambiguity, and make data-informed trade-offs.
Experience working in an agile or iterative development environment.
Experience with data analytics, AI/ML features, or automation-driven products.
Familiarity with financial regulations, compliance, or underwriting workflows.
Track record of improving customer satisfaction, efficiency, or adoption metrics.
We Bring: • $155,000 - $200,000 Annually
Abundant professional development opportunities at a growing and thriving Fintech company!

Nice-to-haves

Preferred Qualifications: • Background in lending technology, embedded finance, or payment systems.
Annual Bonus Incentives

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Platform: jazzhr
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Benefits

Benefits detected in the listing.

Dental

401(K)

Pto

Professional Development