Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation
Ford· Oct 15, 2026 · 12d ago
Dearborn, MI, United States
Location
Hybrid
Work mode
Full-time
Schedule
Mid
Level
$115K–$166K est.
Estimated compensation
2+ years exp
Experience
Job description
Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
In this position...
We are seeking Feature Systems Engineer to take global core project responsibility for the modem data protection function (Customer Connectivity Settings) and the vehicle's connection to the FordPass app, including modem activation (FordPass Authorization). This role combines deep technical ownership of connectivity, cloud integration, and data-protection systems with cross-functional leadership, supplier coordination, and strategic influence on architecture and corporate direction
What you'll do...
• Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle-to-FordPass app connectivity, including modem activation (FordPass Authorization)
• Lead the integration of embedded systems with cloud-based services and infrastructure, ensuring secure and scalable solutions
• Prepare clear, concise feasibility studies and use their findings to help shape corporate strategy
• Collaborate with cross-functional teams including software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications
• Resolve interface issues with adjacent departments and define system requirements
• Develop feature specifications, Feature Failure Mode Avoidance (FMA) documentation, and feature verification plans
• Ensure system designs meet rigorous performance, safety, and cybersecurity standards
• Communicate complex systems, issues, and resolutions in a clear and concise manner across technical and non-technical audiences
• Produce technical documentation and benchmarking studies for the specialist area
• Build and maintain relationships with external bodies; represent Ford in industry committees and at conferences
• Support onboarding and training of new employees in the above fields
• Train and raise awareness among Global Core Feature System Engineers and developers on connectivity and data protection topics
You'll have...
Bachelor’s degree in electrical engineering, Computer Engineering, Computer Science, or a related field. or equivalent combination of relevant education and experience. or equivalent combination of relevant education and experience.
• A minimum of 2 years of progressive experience in the automotive or a similar industry, specializing in highly complex electrical software systems.
• Demonstrated 1 year expertise in the architecture and design of infotainment and embedded systems.
• Minimum 1yr experience with cloud systems architecture, services, and integration patterns.
Even better, you may have...
• Master’s degree in electrical engineering, Computer Engineering, or Computer Science.
• Experience with vehicle privacy and consent platforms, or other advanced vehicle access/authorization solutions.
• Proficiency in and authoring structured configuration / data files (JSON/XML) and reasoning about how configuration drives runtime behavior
• Proficiency with automotive communication protocols such as CAN, LIN, and Automotive Ethernet.
• Understanding of cybersecurity principles and best practices as applied to vehicle access systems.
• Experience working in Agile development environment
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is salary grades 6-8 and ranges from $74,300-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: fordcareers.co
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid
Requirements
Must-haves
Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation
In this position...
What you'll do...
Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle-to-FordPass app connectivity, including modem activation (FordPass Authorization)
Lead the integration of embedded systems with cloud-based services and infrastructure, ensuring secure and scalable solutions
Prepare clear, concise feasibility studies and use their findings to help shape corporate strategy
Collaborate with cross-functional teams including software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications
Resolve interface issues with adjacent departments and define system requirements