Job description

Location: Remote Job Type: Full-Time Reports To: VP of Sales Position Summary: The National Account Sales Manager (NASM) is responsible for driving revenue growth, expanding existing client relationships, and supporting the long-term success of JAN-PRO Systems International and its Regional Franchise Developers. This role serves as a strategic business partner to national account clients, identifying growth opportunities, delivering value-driven solutions, and ensuring a best-in-class customer experience. The NASM manages a portfolio of national accounts while collaborating closely with sales, operations, implementation, marketing, and franchise partners to achieve revenue objectives, increase customer retention, and expand service penetration across client organizations. Key Responsibilities: Account Growth & Revenue Development • Develop and execute strategic account plans to achieve revenue, retention, and expansion goals. • Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services. • Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations. • Lead sales presentations, business reviews, and executive-level discussions with key decision-makers. • Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts. • Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance. Negotiation & Contract Management • Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships. • Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements. • Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team. Client Relationship Management • Serve as the primary sales manager for assigned national account clients. • Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners. • Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities. • Ensure timely communication, issue resolution, and proactive customer engagement. • Champion customer satisfaction, retention, and loyalty initiatives. Cross-Functional Collaboration • Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences. • Communicate customer needs, market intelligence, and competitive insights across the organization. • Support strategic initiatives designed to enhance national account growth and operational excellence. Reporting & Business Analysis • Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems. • Analyze account performance, sales trends, and market conditions to identify opportunities and risks. • Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership. • Provide insights and recommendations that support the overall growth strategy of the National Accounts program. Qualifications: Education • Bachelor's degree in Business Administration , Marketing, Finance, or a related field preferred . Experience • Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management. • Demonstrated success in achieving or exceeding sales and revenue targets. • Experience managing complex sales cycles and multi-location customer relationships. • Experience in franchise, facility services, commercial cleaning, or related service industries is preferred. Skills & Abilities • Proven ability to build executive-level relationships and influence decision-makers. • Strong consultative selling, negotiation, and presentation skills. • Excellent verbal, written, and interpersonal communication abilities. • Strong analytical, problem-solving, and strategic planning skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools. Benefits: • Competitive base salary plus performance-based incentive compensation • Medical, dental, and vision insurance • 401(k) with company match • Paid time off and company holidays • Professional development and career advancement opportunities • Remote work environment The estimated compensation range for this position is a base salary of $90,000 to $104,000, plus eligibility for uncapped commission. Actual compensation for the position is based on a variety of factors, including, but not limited to, years of experience, skills, qualifications, and geographic location. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com . Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-Remote

Requirements

Must-haves

Location: Remote Job Type: Full-Time Reports To: VP of Sales
Account Growth & Revenue Development
Develop and execute strategic account plans to achieve revenue, retention, and expansion goals.
Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services.
Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations.
Lead sales presentations, business reviews, and executive-level discussions with key decision-makers.
Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts.
Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance.
Negotiation & Contract Management
Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships.
Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements.
Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team.
Client Relationship Management
Serve as the primary sales manager for assigned national account clients.
Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.
Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities.
Ensure timely communication, issue resolution, and proactive customer engagement.
Champion customer satisfaction, retention, and loyalty initiatives.
Cross-Functional Collaboration
Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences.
Communicate customer needs, market intelligence, and competitive insights across the organization.
Support strategic initiatives designed to enhance national account growth and operational excellence.

Nice-to-haves

Bachelor's degree in Business Administration , Marketing, Finance, or a related field preferred .
Experience in franchise, facility services, commercial cleaning, or related service industries is preferred.

Application prep

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Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Professional Development