Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com . Responsibilities This role is on site 5 days/week in Madison. • Work with the QA Lead to develop test documentation, conduct system testing, and secure, organize, and maintain the test environment. • Document, report, and track software defects to help ensure system status is accurately reflected and communicated. • Work closely with an experienced QA Lead to learn testing methodologies, best practices, and quality assurance processes while assisting with test planning, execution, and validation activities. • Participate in testing activities with guidance and mentorship, developing the ability to independently manage assigned testing tasks over time. • Collaborate with local and remote Software Development teams to support testing efforts and gain exposure to cross-functional project work. • Learn to support the testing of complex applications and adapt to evolving customer and business requirements. • Follow established site and corporate policies and procedures while assisting in the creation and maintenance of QA procedures, installation procedures, test plans, test cases, and checklists. • Conduct routine data research and analysis to support testing activities, issue investigation, and operational decision-making under the guidance of senior team members. • Maintain regular communication with Software Development, Operations, and QA team members to ensure alignment on testing objectives and project status. • Participate in day-to-day interactions with local site customers and stakeholders, developing an understanding of customer needs and expectations. • Demonstrate a willingness to learn, ask questions, accept feedback, and continuously develop QA and technical skills through mentorship from the QA Lead and hands-on experience. • Assist the QA Lead with the implementation of software releases into production environments, verifying that all deployments are executed according to approved installation procedures and successfully tested release packages. Qualifications • Bachelor’s degree in Computer Science, or equivalent or 3-5 years related experience. • Basic understanding of software quality assurance concepts, testing principles, and software development life cycles. • Knowledge of test planning, test case creation, test execution, and defect reporting gained through coursework, training, or personal projects. • Familiarity with UI, functional, and integration testing concepts. • Exposure to bug tracking and project management tools such as Jira through academic projects, internships, or self-study. • Strong attention to detail with a natural ability to identify issues, inconsistencies, and opportunities for improvement. • Ability to learn new technologies, tools, and processes quickly in a fast-paced environment. • Strong analytical, problem-solving, and communication skills. • Understanding of software development and release processes. • Passion for technology, quality, and finding defects before they impact users. • Enjoy working with social games and applications, with an interest in evaluating user experiences and identifying areas for improvement. Success Profile • Leading Complexity • Leading People • Leading the Business • Leading Self #LI-JM1 #LI-ONSITE At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, identity theft insurance. Note: programs are subject to eligibility requirements. Immigration sponsorship is not available for this role. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

Requirements

Must-haves

This role is on site 5 days/week in Madison.
Work with the QA Lead to develop test documentation, conduct system testing, and secure, organize, and maintain the test environment.
Document, report, and track software defects to help ensure system status is accurately reflected and communicated.
Work closely with an experienced QA Lead to learn testing methodologies, best practices, and quality assurance processes while assisting with test planning, execution, and validation activities.
Participate in testing activities with guidance and mentorship, developing the ability to independently manage assigned testing tasks over time.
Collaborate with local and remote Software Development teams to support testing efforts and gain exposure to cross-functional project work.
Learn to support the testing of complex applications and adapt to evolving customer and business requirements.
Follow established site and corporate policies and procedures while assisting in the creation and maintenance of QA procedures, installation procedures, test plans, test cases, and checklists.
Conduct routine data research and analysis to support testing activities, issue investigation, and operational decision-making under the guidance of senior team members.
Maintain regular communication with Software Development, Operations, and QA team members to ensure alignment on testing objectives and project status.
Participate in day-to-day interactions with local site customers and stakeholders, developing an understanding of customer needs and expectations.
Demonstrate a willingness to learn, ask questions, accept feedback, and continuously develop QA and technical skills through mentorship from the QA Lead and hands-on experience.
Bachelor’s degree in Computer Science, or equivalent or 3-5 years related experience.
Basic understanding of software quality assurance concepts, testing principles, and software development life cycles.
Knowledge of test planning, test case creation, test execution, and defect reporting gained through coursework, training, or personal projects.
Familiarity with UI, functional, and integration testing concepts.
Exposure to bug tracking and project management tools such as Jira through academic projects, internships, or self-study.
Strong attention to detail with a natural ability to identify issues, inconsistencies, and opportunities for improvement.
Ability to learn new technologies, tools, and processes quickly in a fast-paced environment.
Strong analytical, problem-solving, and communication skills.
Understanding of software development and release processes.
Passion for technology, quality, and finding defects before they impact users.
Enjoy working with social games and applications, with an interest in evaluating user experiences and identifying areas for improvement.
Success Profile

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jira

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness