Key Responsibilities:
▪ Technical discovery & solution design: Lead technical discovery and scoping conversations with prospective and existing customers. Translate business requirements into solution architectures across the team's portfolio — MXDR, EDR/XDR, SASE/ZTNA, email security, SSPM/DSPM, password management, brand protection, and security awareness training.
▪ Proof of concept & demonstrations: Plan, set up, and lead customer proofs of concept and product demonstrations across the team's vendor stack. Define success criteria, run evaluations, and convert outcomes into proposal-ready findings — including bilingual (JP/EN) walkthroughs where required.
▪ Technical proposals & scoping: Produce architecture diagrams, bills of materials, technical scope documents, assumptions, and high-level effort estimates supporting proposals and Statements of Work. Contribute technical content to RFI / RFP responses and customer-facing quote conditions.
▪ Vendor & partner technical engagement: Maintain working-level technical relationships with strategic vendor sales-engineering counterparts. Stay current on product roadmaps, new features, and competitive positioning, and conduct comparative evaluations for new service offerings (e.g., DSPM, ASM, AI security).
▪ Pre-sales to delivery handover: Ensure clean technical handover from pre-sales to the Delivery / Architect team — including scope, assumptions, customer expectations, and known risks. Participate in kickoff sessions and remain available for technical clarification through early delivery phases.
▪ Account & territory support: Serve as a primary pre-sales technical resource for accounts in the New York region — with emphasis on Japanese-headquartered financial institutions, trading companies, and insurers — while also supporting customers in other US regions as needed. Bring NYDFS Part 500, FFIEC, and SOX IT context into scoping and solution design for regulated customers.
▪ Sales enablement: Build and maintain reusable solution templates, reference architectures, and pre-sales collateral. Conduct enablement sessions and product walkthroughs for the broader KDDI America sales organization, and support account planning by mapping customer environments to KAM's service offerings.
▪ Practice contribution: Feed recurring pre-sales gaps, customer objections, and lost-deal technical reasons back into service improvement and roadmap discussions. Mentor junior engineers and contribute to the maturation of the team's pre-sales methodology.
Compensation Range: $70,000 - $100,000 (depending on experience) Benefits
· Medical, Dental and Vision Coverage
· Basic Life Insurance and AD&D
· Short-Term and Long-Term Disability Insurance
· Flexible Spending Account (FSA)
· 401(k) with company match
· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
· Tuition Reimbursement Program
· Employee Assistance Program (EAP)
· Wellbeing Solutions Program
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at us.kddi.com.
Requirements
Must-haves
Compensation Range: $70,000 - $100,000 (depending on experience) Benefits
Short-Term and Long-Term Disability Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement Program
Wellbeing Solutions Program
For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/.
Nice-to-haves
None flagged.
Application prep
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