Job description

WHAT WE DO Build the insurance behind the physical world. The world is building data centers, energy projects, hospitals, schools, and critical infrastructure. Every one of those projects needs insurance to move forward. Yet the process of getting that insurance still depends on scattered documents, manual work, and weeks of back-and-forth. Shepherd is rebuilding commercial insurance with software, data, AI, and deep underwriting expertise. We started in construction and energy, where understanding the specifics of a project matters and better decisions have consequences far beyond a screen. We develop insurance products, decide which risks to insure and how to price them, and partner with established insurers to back the coverage. We own the platform our team uses to turn complex submissions into coverage for the builders and operators shaping the world around us. Real problems. Real ownership. Our engineers, designers, underwriters, and actuaries build together. The problems span turning messy documents into reliable data, making pricing more precise, and designing AI agents that can take on increasingly complex underwriting work. The ambition is a platform where experts spend more time on judgment and relationships, supported by software that handles the work around them. Join us to build systems whose decisions help real projects get built. 630+ customers / $500B+ insured project value [app.ashbyhq.com] OUR INVESTORS Capital to build. Partners to grow with. $67M total funding / $42M Series B in March 2026 Shepherd is backed by Intact Private Capital, Costanoa Ventures, Spark Capital, Susa Ventures, and Y Combinator. In March 2026, we announced a $42M Series B led by Intact Private Capital, bringing our total funding to $67M. Intact is also a capacity partner. Alongside its investment, Intact works with Shepherd to bring insurance products to market. That relationship connects our platform and underwriting expertise with the resources of a global insurer. A bigger opportunity ahead We are investing in new insurance products, our underwriting team, and the path toward autonomous underwriting. For the people joining Shepherd, that means the chance to shape both the technology and the business it makes possible. Our backing brings together investors who build technology companies and partners who understand insurance. We are building a company that earns the confidence of both. [app.ashbyhq.com] Technical Lead, Inland Marine Reports to: Head of Property About the role You are Shepherd's primary technical underwriting resource for Inland Marine. You own the guidelines and advisories underwriters work from, lead coverage form development, and review risks that exceed their authority. You also work with our capacity partners to resolve technical questions and support the underwriting team. Reporting to the Head of Property, you help underwriters make sound decisions and document them clearly. Your work includes account review, training, and using portfolio results and Claims feedback to improve how we underwrite. What you'll own Referral authority & account review - Review Inland Marine referrals involving TIV thresholds, catastrophe exposures such as wildfire and flood, structural or occupancy complexity, and other guideline triggers. - Approve or decline referred risks within our delegated authority and document the rationale, terms, conditions, and pricing guidance. Escalate decisions that require approval from the Head of Property or a capacity partner. - Review bound accounts before issuance to confirm completed form fields, coverage forms, limits, sublimits, and endorsements match the approved quote, binder, and documented approvals. - Maintain a 24-hour turnaround standard on referrals and communicate any missing information or required carrier approvals promptly. Underwriting guidelines & governance - Own the development, maintenance, and communication of Inland Marine underwriting guidelines and technical advisories. Gather input from the relevant teams, coordinate required approvals, and keep current versions accessible to underwriters. - Keep guidance on pricing, deductibles, waiting periods, referral triggers, and authority parameters consistent with approved appetite and carrier requirements. - Oversee Inland Marine file audits with Compliance and other technical leads where standards overlap. Check documentation, pricing, and compliance, track corrective actions, and use recurring findings to improve guidance and training. - Maintain individual underwriting authority statements and recommend changes to the Head of Property based on technical proficiency, audit results, and program requirements. - Partner with Claims to incorporate loss trends and coverage issues into guidelines, forms, advisories, and training. - Review portfolio trends with Actuarial, Data, and Claims, including loss experience, pricing, exposure concentrations, and recurring exceptions. Recommend underwriting changes to the Head of Property and follow through on approved actions. Capacity partner & reinsurance support - Act as the technical liaison between Inland Marine underwriters and existing capacity partners. Coordinate referrals, coverage questions, guideline interpretations, and required approvals. - Support the Head of Property and capacity leadership with underwriting analyses, portfolio commentary, and technical materials for carrier and reinsurance discussions. Represent Shepherd's underwriting position on program performance, appetite, coverage wording, and program structure. Training & technical development - Develop and deliver Inland Marine onboarding, ongoing technical training, and certification assessments. Cover forms, authority, and underwriting judgment through practical account examples and lessons from referrals, audits, and Claims. - Coach underwriters on file handling, referral quality, and documentation. Standardize referral templates and technical reference materials with other technical leads, while allowing for differences across programs. Product & forms - Lead the technical development and revision of Inland Marine coverage forms and endorsements. Translate underwriting intent into clear wording and coordinate review and required approvals with Claims, Compliance, and capacity partners. - Maintain with Compliance the approved forms library and guidance on form use and attachment requirements. Track competitor forms and assess coverage gaps and differences. - Work with Product, Engineering, and Data Science to build approved underwriting requirements into the platform, including referral, audit, and compliance workflows and form selection rules. Check that the implementation reflects the intended coverage and underwriting requirements. About you - 10+ years of Builders Risk, Inland Marine, or commercial construction underwriting experience, with meaningful authority on complex project-specific, Master Builders Risk, 100%, and quota share placements. - Knowledge of technology platforms, jobsite sensors, or other tools used to reduce losses from common Inland Marine perils is a plus. - Experience reviewing other underwriters' decisions as a referral point, technical authority, or underwriting manager. - Strong command of Builders Risk forms, testing and mechanical breakdown, delay in completion, LEG3 / Cost of Making Good, structural work, waiting periods, periods of indemnity, Named Insured and Additional Insured distinctions, and how endorsements amend coverage. - Experience developing or maintaining underwriting guidelines, advisories, authority statements, and audit programs. Experience drafting or revising coverage forms and endorsements and explaining technical requirements through training. - Experience with insurtech or MGA platforms is a plus, along with an interest in helping build underwriting tools. This is an onsite position in our New York City, San Francisco, Chicago, Los Angeles, or Dallas Fort Worth offices. #LI-Onsite HOW WE WORK Shepherd runs on four values. Here's what each one means in this seat. - Think big, build big. We exist to protect progress and the industries that rely on it. The work here is aimed at a system that runs on its own, and the roadmap gets sequenced backward from that rather than forward from what's easy. - Win together. We rise as one. We support each other, raise the bar, and celebrate collective success. Come set a standard the rest of the team inherits. - Cross the aisle. Collaboration wins. We listen deeply, work across boundaries, and prioritize shared success over individual lanes. The best product calls here come from engineers who've sat with underwriters and underwriters who understand where the model breaks, and much of this job is listening closely enough on both sides to make that happen. - Go get it. We act with urgency, move with confidence, take smart risks, and push forward with intention. Nobody hands you the roadmap, the data, or the meeting invite. You pull the failing runs, book the time with the underwriters, and decide what matters. BENEFITS 🏥 Premium Healthcare 100% contribution to health, dental, and vision 🥕 Fertility benefits and family building support 🏖️ Flexible PTO Flexibility to take the time off, recharge, and perform 🥗 Daily lunches, dinners, and snacks We work together, and enjoy meals together too 🖥️ SF, NYC, Dallas-Fort Worth, Chicago and LA Offices 📚 Professional Development Access to premium coaching, including leadership development 🏦 Competitive 401(k) Plan 🐶 Dog-friendly office Plenty of dogs to play with and make friends with in the SF office

Requirements

Must-haves

Build the insurance behind the physical world.
Real problems. Real ownership.
The ambition is a platform where experts spend more time on judgment and relationships, supported by software that handles the work around them. Join us to build systems whose decisions help real projects get built.
630+ customers / $500B+ insured project value
Capital to build. Partners to grow with.
$67M total funding / $42M Series B in March 2026
A bigger opportunity ahead
Our backing brings together investors who build technology companies and partners who understand insurance. We are building a company that earns the confidence of both.
Technical Lead, Inland Marine
Reports to: Head of Property
What you'll own
Referral authority & account review
Review Inland Marine referrals involving TIV thresholds, catastrophe exposures such as wildfire and flood, structural or occupancy complexity, and other guideline triggers.
Review bound accounts before issuance to confirm completed form fields, coverage forms, limits, sublimits, and endorsements match the approved quote, binder, and documented approvals.
Maintain a 24-hour turnaround standard on referrals and communicate any missing information or required carrier approvals promptly.
Underwriting guidelines & governance
Keep guidance on pricing, deductibles, waiting periods, referral triggers, and authority parameters consistent with approved appetite and carrier requirements.
Maintain individual underwriting authority statements and recommend changes to the Head of Property based on technical proficiency, audit results, and program requirements.
Partner with Claims to incorporate loss trends and coverage issues into guidelines, forms, advisories, and training.
Capacity partner & reinsurance support
Act as the technical liaison between Inland Marine underwriters and existing capacity partners. Coordinate referrals, coverage questions, guideline interpretations, and required approvals.
Training & technical development

Nice-to-haves

Knowledge of technology platforms, jobsite sensors, or other tools used to reduce losses from common Inland Marine perils is a plus.
Experience with insurtech or MGA platforms is a plus, along with an interest in helping build underwriting tools.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiapirestgo

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Professional Development