Job description

We are seeking an experienced Account Manager who excels at expanding existing relationships and growing accounts from initial orders into large, recurring business partnerships. This role is ideal for someone who can move beyond a single point of contact and strategically broaden engagement across an organization. The right candidate brings a structured, disciplined approach to account management—combining thoughtful discovery, strategic account planning, and consistent execution to drive measurable growth. Key Responsibilities • Own and grow a portfolio of existing customer accounts • Expand relationships beyond initial contacts to multiple stakeholders and departments • Develop and execute comprehensive account plans focused on long-term growth • Conduct deep discovery to understand customer business models, challenges, and opportunities • Identify and pursue upsell and cross-sell opportunities across Brimar’s product lines • Maintain a highly organized, structured, and documented approach to account management using CRM systems (e.g., Salesforce, HubSpot), including tracking activities, opportunities, and account plans • Collaborate with internal teams (sales, operations, customer service) to deliver a seamless customer experience • Travel regularly (approximately 50%) to meet with customers and strengthen relationships Qualifications • 5+ years of experience in account management or account-based selling • Proven track record of growing accounts from initial purchase to significant recurring revenue • Demonstrated success in expanding relationships within existing accounts • Strong experience building and managing strategic account plans • Excellent discovery skills with the ability to uncover customer needs and pain points • Highly organized with a disciplined approach to documentation and pipeline management • Proficiency in CRM systems (e.g., Salesforce, HubSpot) with a commitment to maintaining accurate, up-to-date account data. • Strong communication and relationship-building skills • Self-motivated and comfortable working in a remote environment Preferred Experience • Background in signage, traffic, safety, or crowd control product lines • Experience selling into industrial, construction, facilities, or public sector environments

Requirements

Must-haves

The right candidate brings a structured, disciplined approach to account management—combining thoughtful discovery, strategic account planning, and consistent execution to drive measurable growth.
Own and grow a portfolio of existing customer accounts
Expand relationships beyond initial contacts to multiple stakeholders and departments
Develop and execute comprehensive account plans focused on long-term growth
Conduct deep discovery to understand customer business models, challenges, and opportunities
Identify and pursue upsell and cross-sell opportunities across Brimar’s product lines
Maintain a highly organized, structured, and documented approach to account management using CRM systems (e.g., Salesforce, HubSpot), including tracking activities, opportunities, and account plans
Collaborate with internal teams (sales, operations, customer service) to deliver a seamless customer experience
Travel regularly (approximately 50%) to meet with customers and strengthen relationships
5+ years of experience in account management or account-based selling
Proven track record of growing accounts from initial purchase to significant recurring revenue
Demonstrated success in expanding relationships within existing accounts
Strong experience building and managing strategic account plans
Excellent discovery skills with the ability to uncover customer needs and pain points
Highly organized with a disciplined approach to documentation and pipeline management
Proficiency in CRM systems (e.g., Salesforce, HubSpot) with a commitment to maintaining accurate, up-to-date account data.
Strong communication and relationship-building skills
Self-motivated and comfortable working in a remote environment

Nice-to-haves

Background in signage, traffic, safety, or crowd control product lines
Experience selling into industrial, construction, facilities, or public sector environments

Application prep

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Platform: adp-workforce-now
Effort: medium