Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role We are seeking a Lead Solutions Marketing Manager to support the development of industry- and segment-focused positioning, content, and sales enablement for the Lumen Security portfolio. The ideal candidate brings a passion for technology and storytelling, a customer-focused mindset, and the ability to simplify complex cybersecurity concepts into clear, compelling stories that connect Lumen capabilities to customer needs and business outcomes. This role will translate customer, industry, and market insights into relevant solution narratives, messaging, content, and sales enablement tailored to priority industries, segments, and buyer audiences. The work will connect Lumen Security capabilities to customer challenges and business priorities, helping buyers understand how Lumen can address their cybersecurity needs. The Lead Solutions Marketing Manager will work closely with Solutions Marketing, Product Marketing, Sales, Campaign Operations, Creative, Analyst Relations, and subject matter experts to develop differentiated, market-relevant content that supports broader go-to-market priorities. This is a highly collaborative role for a self-motivated marketer who can independently manage projects, build strong cross-functional relationships, and turn market and customer insights into compelling stories and content. Location This is a fully remote position open to candidates based anywhere in the U.S. Occasional travel is expected for team meetings, customer engagements, sales events, and industry conferences. The Main Responsibilities • Develop expertise in priority industries and customer segments, including market trends, customer needs, pain points, buying priorities, and emerging opportunities. • Translate complex cybersecurity and technology capabilities into clear, customer-focused messaging, value propositions, use cases, proof points, and differentiated stories. • Develop industry- and segment-specific messaging, narratives, and content that connect Lumen solutions to relevant customer challenges and business outcomes. • Create market-facing content such as solution briefs, eBooks, whitepapers, research reports, presentations, web content, and other assets that support go-to-market priorities. • Develop sales enablement content that helps sellers understand customer challenges, industry and segment needs, relevant use cases, and the value of Lumen solutions. • Adapt broader solution messaging and content for priority industries, customer segments, and buyer audiences. • Partner across Solutions Marketing, Product Marketing, Sales, Demand Generation, and other subject matter experts to ensure messaging and content are accurate, relevant, and aligned with broader priorities. • Incorporate customer, seller, market, and industry insights to continually strengthen messaging, content, and use cases. What We Look For in a Candidate • Bachelor's degree in marketing, business, communications, cybersecurity, information technology, or a related field; equivalent relevant experience will also be considered. • 5 years of experience in solutions marketing, segment marketing, industry marketing, product marketing, content marketing, or a related B2B technology role. • Familiarity with cybersecurity topics such as network security, SASE, DDoS protection, managed security services, threat intelligence, cloud security, zero trust, or security operations. • Strong writing and storytelling skills, with experience translating complex technology concepts into clear, compelling customer-facing content. • Strong understanding of customers, markets, and go-to-market strategy, with the ability to turn insights into relevant solution, audience, and industry marketing. • Strong project management and organizational skills, with the ability to manage multiple priorities and collaborate effectively across cross-functional teams. Preferred Qualifications • Experience marketing complex B2B technology solutions, with cybersecurity, networking, cloud, managed services, or telecommunications experience preferred. • Experience using customer, market, audience, and pipeline insights to identify opportunities and inform marketing strategies and content. • Experience developing messaging, content, and marketing programs for specific industries, customer segments, buyer audiences, or technology use cases. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 344135 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: jobs.lumen.com Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: jobs.lumen.com Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Requirements

Must-haves

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a fully remote position open to candidates based anywhere in the U.S. Occasional travel is expected for team meetings, customer engagements, sales events, and industry conferences.
The Main Responsibilities
Develop expertise in priority industries and customer segments, including market trends, customer needs, pain points, buying priorities, and emerging opportunities.
Translate complex cybersecurity and technology capabilities into clear, customer-focused messaging, value propositions, use cases, proof points, and differentiated stories.
Develop industry- and segment-specific messaging, narratives, and content that connect Lumen solutions to relevant customer challenges and business outcomes.
Create market-facing content such as solution briefs, eBooks, whitepapers, research reports, presentations, web content, and other assets that support go-to-market priorities.
Develop sales enablement content that helps sellers understand customer challenges, industry and segment needs, relevant use cases, and the value of Lumen solutions.
Adapt broader solution messaging and content for priority industries, customer segments, and buyer audiences.
Partner across Solutions Marketing, Product Marketing, Sales, Demand Generation, and other subject matter experts to ensure messaging and content are accurate, relevant, and aligned with broader priorities.
Incorporate customer, seller, market, and industry insights to continually strengthen messaging, content, and use cases.
What We Look For in a Candidate
Bachelor's degree in marketing, business, communications, cybersecurity, information technology, or a related field; equivalent relevant experience will also be considered.
5 years of experience in solutions marketing, segment marketing, industry marketing, product marketing, content marketing, or a related B2B technology role.
Familiarity with cybersecurity topics such as network security, SASE, DDoS protection, managed security services, threat intelligence, cloud security, zero trust, or security operations.
Strong writing and storytelling skills, with experience translating complex technology concepts into clear, compelling customer-facing content.
Strong understanding of customers, markets, and go-to-market strategy, with the ability to turn insights into relevant solution, audience, and industry marketing.
Strong project management and organizational skills, with the ability to manage multiple priorities and collaborate effectively across cross-functional teams.

Nice-to-haves

Experience marketing complex B2B technology solutions, with cybersecurity, networking, cloud, managed services, or telecommunications experience preferred.
Experience using customer, market, audience, and pipeline insights to identify opportunities and inform marketing strategies and content.
Experience developing messaging, content, and marketing programs for specific industries, customer segments, buyer audiences, or technology use cases.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigo

Platform: eightfold
Effort: medium