Job description

As part of the Inside Sales team, the Account Executive - Inside Sales is responsible for proactively managing customer programs through new opportunity identification, upsell and cross-sell execution to enable growth. This account management-oriented position will focus on revenue growth by providing solutions to meet customer needs while uncovering and selling new opportunities for additional service signings and quota attainment. This position manages relationships and acts in an advisory role for an assigned set of Flexential’s customers. While the position is located centrally in Collegeville, PA, the subset of accounts can be located across the United States. Successful candidates will have prior Sales/Account Management experience and a proven track record of being able to craft value driven messaging, using the framework of the Flexential platform to drive incremental growth across a dedicated portfolio of accounts. Key Responsibilities and Essential Job Functions Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goals. Ensures frequent communication to keep customers educated on emerging industry trends related to customers’ IT management needs. Responsible for key account selling opportunities, including responses to RFPs, conducting competitive research and maintaining knowledge of Flexential’s product offerings. Partners with the Customer Success team to help facilitate resolution of any customer issues that are roadblocks to the customer experience. Responsible for meeting or exceeding monthly bookings/signings quotas for assigned book of business by following the defined sales process. Tracks and manages customer activity and forecasting using Salesforce.com. Conducts analysis such as customer needs analysis, service gap analysis, and compliance assessments. Manages key activity metrics, including outbound calls, proactive emails, scheduled meetings, and inbound lead follow-up for assigned accounts. Responsible for maintaining reports on lead generation activity and other quantifiable sales and marketing objective measurements. Manages both internal and external relationships. Performs other duties as required and assigned. Required Qualifications 3-5+ years sales experience in technology sales. Experience with or desire to learn more about colocation, cloud and other product offerings. Ability to demonstrate and maintain sales processes. Enjoys working in a collaborative, positive, fast-paced team environment. Ability to partner, influence and negotiate. Possesses general business acumen. Preferred Qualifications BA/BS preferred. Physical Requirements Ability to sit for extended periods of time. Moderate keyboard usage. Compensation Base Pay Range: Hourly salary range offered for this position is estimated to be $29.00 - $31.00 . However, the actual pay range depends on each candidate’s experience, location, and qualifications. Variable Pay: This role is eligible for commission. The expected annual commission target is $25,200 based on achievement of targets and other performance indicators. Safety Requirements This position has the following safety hazards: Driving (must possess valid driver’s license and insurance) At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply. Benefits of working at Flexential • Medical, Telehealth, Dental and Vision • 401(k) • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Life and AD&D • Short Term and Long-Term disability • Flex Paid Time Off (PTO) • Leave of Absence • Employee Assistance Program • Wellness Program • Rewards and Recognition Program Benefits are subject to change at the Company's discretion. Work Location Eligibility At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC. Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process. Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements. Flexential participates in the E-Verify program. Please click here for more information. EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Must-haves

Key Responsibilities and Essential Job Functions
Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goals.
Ensures frequent communication to keep customers educated on emerging industry trends related to customers’ IT management needs.
Responsible for key account selling opportunities, including responses to RFPs, conducting competitive research and maintaining knowledge of Flexential’s product offerings.
Partners with the Customer Success team to help facilitate resolution of any customer issues that are roadblocks to the customer experience.
Responsible for meeting or exceeding monthly bookings/signings quotas for assigned book of business by following the defined sales process.
Tracks and manages customer activity and forecasting using Salesforce.com.
Conducts analysis such as customer needs analysis, service gap analysis, and compliance assessments.
Manages key activity metrics, including outbound calls, proactive emails, scheduled meetings, and inbound lead follow-up for assigned accounts.
Responsible for maintaining reports on lead generation activity and other quantifiable sales and marketing objective measurements.
Manages both internal and external relationships.
Performs other duties as required and assigned.
3-5+ years sales experience in technology sales.
Experience with or desire to learn more about colocation, cloud and other product offerings.
Ability to demonstrate and maintain sales processes.
Enjoys working in a collaborative, positive, fast-paced team environment.
Ability to partner, influence and negotiate.
Possesses general business acumen.
Driving (must possess valid driver’s license and insurance)
Benefits of working at Flexential

Nice-to-haves

BA/BS preferred.
Physical Requirements
Ability to sit for extended periods of time.
Moderate keyboard usage.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Paid Time Off

Wellness