Director of Operations - University of Tennessee Athletics at Aramark

Job description

Job Description Aramark is currently seeking a Director of Operations to support the University of Tennessee Athletics, home of the Tennessee Volunteers! Reporting to the General Manager, the Director of Operations is responsible for leadership and oversight of the Concessions, Warehouse, and Premium Services Food & Beverage Departments. This position will play a critical role the management of all food & beverage operations, including: menu & concept innovation, financial planning, inventory and cost management, team member hiring/training/development, and overall event execution. Aramark Sports + Entertainment provides food & beverage services for the University of Tennessee Athletics Department and venues including: athletics events, concerts, special events, and catering services. Tennessee Athletics strives to lead the way in college sports. They are motivated to enhance fan experience and provide innovation in all areas, including food & beverage, operating iconic venues such Neyland Stadium, Thompson-Boling Arena at Food City Center, Lindsey Nelson Stadium, and more! This Salaried Full-Time position offers a wide array of comprehensive benefit programs and services. We designed our benefits to promote a culture of health and wellbeing. Additional information below or click here to learn more. Job Responsibilities Leadership • Use Aramark's coaching model to engage and develop team members to their fullest potential • Reward and recognize employees • Ensure individual and team performance meets objectives and client expectations • Plan and lead daily team briefings • Ensure safety and sanitation standards in all operations Client Relationship • Identify client needs and communicate operational progress Financial Performance • Ensure the completion and maintenance of P&L statements • Deliver client and company financial targets • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity • Bring value through efficient operations, appropriate cost controls, and profit management • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives • Ensure entire team is trained and able to implement • Supervise team regarding production, quality and control Compliance • Maintain a safe and healthy environment for clients, customers and employees • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications • Bachelor’s degree preferred, with at least 5 years of related experience in a senior leadership role required • Previous experience in special events or high-volume food and beverage quick service operations required • Must have excellent communication and organizational skills • Must be comfortable working in a collaborative team dynamic • Complete Food Handlers and Alcohol Service Certifications as required • Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time • Must have availability to work event-based hours including evening, weekend, and potentially holiday hours Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Requirements

Must-haves

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Previous experience in special events or high-volume food and beverage quick service operations required
Must have excellent communication and organizational skills
Must be comfortable working in a collaborative team dynamic

Nice-to-haves

Bachelor’s degree preferred, with at least 5 years of related experience in a senior leadership role required

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors-unify
Effort: medium