Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Site Operations Coordinator- JLL What this job involves: As a Site Operations Coordinator at JLL, you ll provide essential administrative and operational support that keeps site management running smoothly and efficiently. This role positions you as a key facilitator between vendors, clients, and internal teams, ensuring seamless coordination of daily operations and maintaining the organizational backbone of site activities. You ll manage schedules, track performance metrics, and maintain the documentation that supports operational excellence across the facility. What sets JLL apart is our culture of collaboration, locally and across the globe, and you ll experience this firsthand as you work alongside diverse stakeholders to deliver exceptional service. This position offers hands-on exposure to facilities management operations while building your expertise in vendor coordination, stakeholder communication, and process implementation. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone looking to grow within commercial real estate operations. What your day-to-day will look like: • Schedule and coordinate vendor activities, site inspections, and service appointments to ensure efficient facility operations • Maintain accurate records of vendor interactions, service requests, and site activities using digital platforms and databases • Prepare clear and concise reports on site operations and vendor performance for management review • Respond promptly to routine inquiries from staff, vendors, and clients while maintaining professional communication standards • Support the implementation of site procedures and protocols to ensure consistency in operational delivery • Organize and maintain site documentation, operational manuals, and compliance records for easy accessibility • Track and report on key performance indicators (KPIs) to support data-driven decision making and continuous improvement Required qualifications: • HS diploma or GED • 1-2 years of experience in an administrative or operational support role demonstrating coordination and organizational capabilities • Strong organizational skills with meticulous attention to detail and accuracy in documentation • Proficiency in Microsoft Office suite, particularly Excel for data management and Outlook for communication and scheduling • Excellent written and verbal communication skills with ability to interact professionally across all organizational levels • Proven ability to prioritize competing tasks and manage time effectively in a dynamic environment • Basic understanding of customer service principles and commitment to responsive stakeholder support Preferred qualifications: • Previous experience in a facilities management or property management environment • Familiarity with vendor management concepts and coordination of third-party service providers • Basic knowledge of building operations, maintenance practices, and workplace systems • Experience with data entry and database management for operational tracking • Understanding of health and safety practices and compliance requirements in workplace settings • Exposure to scheduling and coordination software or computerized maintenance management systems (CMMS) Schedule: M-F 8AM-5PM Location : Chicago, IL This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 50,300.00 – 68,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you re pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Requirements

Must-haves

JLL empowers you to shape a brighter way .
Site Operations Coordinator- JLL
What your day-to-day will look like: • Schedule and coordinate vendor activities, site inspections, and service appointments to ensure efficient facility operations
Maintain accurate records of vendor interactions, service requests, and site activities using digital platforms and databases
Prepare clear and concise reports on site operations and vendor performance for management review
Respond promptly to routine inquiries from staff, vendors, and clients while maintaining professional communication standards
Support the implementation of site procedures and protocols to ensure consistency in operational delivery
Organize and maintain site documentation, operational manuals, and compliance records for easy accessibility
Track and report on key performance indicators (KPIs) to support data-driven decision making and continuous improvement
Required qualifications: • HS diploma or GED
1-2 years of experience in an administrative or operational support role demonstrating coordination and organizational capabilities
Strong organizational skills with meticulous attention to detail and accuracy in documentation
Proficiency in Microsoft Office suite, particularly Excel for data management and Outlook for communication and scheduling
Excellent written and verbal communication skills with ability to interact professionally across all organizational levels
Proven ability to prioritize competing tasks and manage time effectively in a dynamic environment
Basic understanding of customer service principles and commitment to responsive stakeholder support
Familiarity with vendor management concepts and coordination of third-party service providers
Basic knowledge of building operations, maintenance practices, and workplace systems
Experience with data entry and database management for operational tracking
Understanding of health and safety practices and compliance requirements in workplace settings
Exposure to scheduling and coordination software or computerized maintenance management systems (CMMS)
Schedule: M-F 8AM-5PM
Location : Chicago, IL

Nice-to-haves

Preferred qualifications: • Previous experience in a facilities management or property management environment

Application prep

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Keywords to mirror

accessibilityai

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave

Wellness