Job description

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Own product vision, strategy, development, and execution to optimize the experience for sellers and users. Conduct thorough market research to understand customer needs, industry trends, and competitive landscape. Collect, organize, and interpret sellers’, users’, and creators’ feedback and requirements to support product roadmap and development. Work with UX designers to create experiences that meet customer needs and expectations. Lead the product development process, including defining user stories, managing sprints, and ensuring the timely delivery of high-quality features. Oversee testing and quality assurance efforts to ensure that the product meets performance and reliability standards. Monitor product performance, identify issues, and make data-driven decisions for product optimization. Define and track key performance indicators (KPIs) to measure the success of the product and regularly report progress to stakeholders. Collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to ensure alignment and successful product development. Mentor junior level team members. Qualifications Must have a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Product Management, Business Administration, Marketing, or a related field, and 5 years of related work experience. In lieu of a Bachelor’s degree, employer will accept an additional 2 years of related work experience. Of the required experience, must have 5 years of experience in each of the following: Conducting user research, competitor analysis, and market science analysis, including interviewing customers, gathering survey questionnaires, and designing UX surveys; Designing A/B tests to run experiments and confirm the potential impact of new product features; Analyzing data related to user behavior, model performance, or revenue impact to identify potential product improvements and designing user adoption funnel to detect user journey frictions; Utilizing Product Opportunity Evaluation Matrix and Customer Journey Map to analyze customer requirements; Providing end-to-end enterprise and business-to-business product management, including coordinating cross-functional teams for product and growth strategy, competitive positioning, ROI estimate, and revenue generation; and Designing, maintaining, and managing product roadmaps including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results). Travel Requirement: Domestic travel required up to 10%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $349190 - $396000 per year To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tinyurl.com #IND-DNI

Requirements

Must-haves

Own product vision, strategy, development, and execution to optimize the experience for sellers and users.
Conduct thorough market research to understand customer needs, industry trends, and competitive landscape.
Collect, organize, and interpret sellers’, users’, and creators’ feedback and requirements to support product roadmap and development.
Work with UX designers to create experiences that meet customer needs and expectations.
Lead the product development process, including defining user stories, managing sprints, and ensuring the timely delivery of high-quality features.
Oversee testing and quality assurance efforts to ensure that the product meets performance and reliability standards.
Monitor product performance, identify issues, and make data-driven decisions for product optimization.
Define and track key performance indicators (KPIs) to measure the success of the product and regularly report progress to stakeholders.
Collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to ensure alignment and successful product development.
Mentor junior level team members.
Of the required experience, must have 5 years of experience in each of the following:
Conducting user research, competitor analysis, and market science analysis, including interviewing customers, gathering survey questionnaires, and designing UX surveys;
Designing A/B tests to run experiments and confirm the potential impact of new product features;
Analyzing data related to user behavior, model performance, or revenue impact to identify potential product improvements and designing user adoption funnel to detect user journey frictions;
Utilizing Product Opportunity Evaluation Matrix and Customer Journey Map to analyze customer requirements;
Designing, maintaining, and managing product roadmaps including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results).
Travel Requirement: Domestic travel required up to 10%.
Employer: TT Commerce & Global Services LLC
Type: Full time, 40 hours/week
Location: San Jose, CA
To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

Nice-to-haves

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Application prep

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Platform: tiktok
Effort: medium

Benefits

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