Job description

Duration: 06 Months Job Description: The Talent Operations Specialist will support the administration, optimization, and continuous improvement of Talent Acquisition (TA) systems and recruiting processes. The role will partner with Talent Acquisition, HRIS, HR, People Operations, and People Analytics teams to resolve system issues, manage operational requests, improve workflows, and support end users. The position requires hands-on experience administering Workday, Beamery, BrightHire, or similar HRIS/HR technology platforms, along with strong Excel, troubleshooting, process management, and stakeholder communication skills. Work Arrangement: Hybrid; onsite a few times per month as required Responsibilities: • Administer and maintain Talent Acquisition systems and applications. • Manage and resolve inbound HR technology requests through ServiceNow . • Troubleshoot system and process issues and coordinate escalations when required. • Support recruiters, sourcers, hiring managers, and other end users with system transactions. • Improve recruiting workflows, processes, and overall operational efficiency. • Conduct system/data audits and resolve discrepancies. • Develop training materials, user guides, and process documentation. • Conduct system and process training sessions, workshops, and office hours. • Support HR and Talent Acquisition projects and track deliverables and timelines. • Collaborate with HRIS, Talent Acquisition, People Operations, and other cross-functional teams. • Identify opportunities to leverage Generative AI and automation to improve workflows. • Manage multiple priorities while ensuring timely and accurate resolution of issues. Experience: • 3–5 years of experience in Talent Operations, Recruiting Operations, HRIS, HR Technology, or a related field. • Hands-on experience administering Workday, Beamery, BrightHire, or similar HR ERP/HRIS platforms . • Experience supporting recruiting/Talent Acquisition systems and processes. • Experience with system troubleshooting, audits, and end-user support. • Experience with ServiceNow or similar ticketing/case-management platforms preferred. • HR technology implementation or enhancement experience is a plus. • Experience working with cross-functional/global teams. Skillsets: • HRIS / HR Technology / Talent Acquisition systems administration. • Workday, Beamery, BrightHire, or similar HR platforms. • Microsoft Excel. • System troubleshooting and problem solving. • Process improvement and workflow optimization. • Strong analytical and organizational skills. • Excellent written and verbal communication. • Strong customer service and stakeholder management skills. • Ability to manage multiple priorities and deadlines. • Strong attention to detail and data accuracy. • Ability to work independently and collaboratively in a global environment. • Training, documentation, and user-support skills. • Generative AI/automation knowledge is a plus. Education: • Bachelor’s degree preferred. • Preferred fields: HR, Business, Information Systems, Management Information Systems, Computer Science, or related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Requirements

Must-haves

Duration: 06 Months
Work Arrangement: Hybrid; onsite a few times per month as required
Administer and maintain Talent Acquisition systems and applications.
Manage and resolve inbound HR technology requests through ServiceNow .
Troubleshoot system and process issues and coordinate escalations when required.
Support recruiters, sourcers, hiring managers, and other end users with system transactions.
Improve recruiting workflows, processes, and overall operational efficiency.
Conduct system/data audits and resolve discrepancies.
Develop training materials, user guides, and process documentation.
Conduct system and process training sessions, workshops, and office hours.
Support HR and Talent Acquisition projects and track deliverables and timelines.
Collaborate with HRIS, Talent Acquisition, People Operations, and other cross-functional teams.
Identify opportunities to leverage Generative AI and automation to improve workflows.
Manage multiple priorities while ensuring timely and accurate resolution of issues.
3–5 years of experience in Talent Operations, Recruiting Operations, HRIS, HR Technology, or a related field.
Hands-on experience administering Workday, Beamery, BrightHire, or similar HR ERP/HRIS platforms .
Experience supporting recruiting/Talent Acquisition systems and processes.
Experience with system troubleshooting, audits, and end-user support.
Experience working with cross-functional/global teams.

Nice-to-haves

Experience with ServiceNow or similar ticketing/case-management platforms preferred.
HR technology implementation or enhancement experience is a plus.
Generative AI/automation knowledge is a plus.
Bachelor’s degree preferred.
Preferred fields: HR, Business, Information Systems, Management Information Systems, Computer Science, or related field.

Application prep

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