Job description

About the Role As a Business Systems Analyst, you will make an impact by analyzing business needs, defining requirements, and supporting solution delivery for a Pega-based application. You will work closely with business stakeholders, product owners, developers, and leadership teams to improve processes and ensure successful business outcomes. In This Role, You Will • Analyze current and future-state business processes and identify improvement opportunities. • Gather, document, and refine business and system requirements with stakeholders and product owners. • Create and manage user stories, acceptance criteria, and backlog items. • Facilitate business discussions and support solution design involving APIs and system integrations. • Support UAT, defect resolution, and delivery of business and functional requirements documentation. Work Model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 4 days per week in a client or Cognizant office in Minneapolis, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What You Need to Have to Be Considered • Experience as a Business Systems Analyst or Business Analyst. • Strong analytical, critical thinking, and requirements-gathering skills. • Experience creating user stories, acceptance criteria, BRDs, and FRDs. • Experience with Jira, backlog management, and Agile delivery practices. • Strong stakeholder management, communication, and collaboration skills. These Will Help You Stand Out • Experience supporting Pega-based applications. • Knowledge of the Pega Customer Service for Financial Services (CSFS) Framework. • Understanding of APIs, system integrations, and solution architecture concepts. • Experience with data analysis and business process optimization. • Experience supporting User Acceptance Testing (UAT) and defect management. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Salary and Other Compensation The annual salary for this position is between $129,500 - $152,000 depending on experience and qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to plan terms. Benefits • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan with contributions • Long-term/Short-term Disability • Employee Stock Purchase Plan About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Requirements

Must-haves

In This Role, You Will
Analyze current and future-state business processes and identify improvement opportunities.
Gather, document, and refine business and system requirements with stakeholders and product owners.
Create and manage user stories, acceptance criteria, and backlog items.
Facilitate business discussions and support solution design involving APIs and system integrations.
Support UAT, defect resolution, and delivery of business and functional requirements documentation.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What You Need to Have to Be Considered
Experience as a Business Systems Analyst or Business Analyst.
Strong analytical, critical thinking, and requirements-gathering skills.
Experience creating user stories, acceptance criteria, BRDs, and FRDs.
Experience with Jira, backlog management, and Agile delivery practices.
Strong stakeholder management, communication, and collaboration skills.
These Will Help You Stand Out
Experience supporting Pega-based applications.
Knowledge of the Pega Customer Service for Financial Services (CSFS) Framework.
Understanding of APIs, system integrations, and solution architecture concepts.
Experience with data analysis and business process optimization.
Experience supporting User Acceptance Testing (UAT) and defect management.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
The annual salary for this position is between $129,500 - $152,000 depending on experience and qualifications.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

restjiraagileai

Platform: cognizant
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off