Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE FOLLOWING UPS IT LOCATIONS: NEW JERSEY, ATLANTA, MARYLAND, AND KENTUCKY OFFICE 3 DAYS A WEEK About the Role The Senior Analyst, AI Governance Platform supports the day-to-day operation of the AI governance program and its supporting technology. This role administers governance platforms, supports teams completing governance requirements, maintains governance information and documentation, and coordinates issues across supporting teams. We are looking for someone who is organized, technically comfortable, responsive, and able to help users navigate governance processes from intake through ongoing oversight. What You'll Do • Administer and support IBM watsonx.governance and related governance tools . • Support teams as they move through AI intake, assessments, reviews, and other governance processes . • Configure and maintain governance workflows, forms, inventories, and supporting platform capabilities. • Maintain governance records, documentation, data quality, and supporting materials. • Troubleshoot platform and process issues and coordinate resolution with supporting teams. • Identify governance risks or issues and escalate them to the appropriate owners . • Support governance reporting, metrics, and operational tracking. • Support training, office hours, communications, and user enablement. • Identify opportunities to improve the user experience and efficiency of governance processes. What We're Looking For • Experience supporting technology platforms, governance processes, risk programs, compliance programs, or similar enterprise operations. • Experience administering, configuring, or supporting enterprise software platforms. • Strong analytical and problem-solving skills. • Ability to coordinate issues across technical and business teams. • Strong organization, documentation, and communication skills. • Interest in AI governance and willingness to develop deeper expertise in the AI lifecycle. Preferred • Experience with IBM watsonx.governance , ServiceNow, OneTrust, GRC platforms, or similar enterprise tools. • Familiarity with AI, machine learning, risk management, or governance concepts. • Experience supporting workflow automation or process improvement. • Familiarity with AI governance frameworks and requirements. Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,472/year to 171,228/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Requirements

Must-haves

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THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE FOLLOWING UPS IT LOCATIONS: NEW JERSEY, ATLANTA, MARYLAND, AND KENTUCKY OFFICE 3 DAYS A WEEK
The Senior Analyst, AI Governance Platform supports the day-to-day operation of the AI governance program and its supporting technology.
This role administers governance platforms, supports teams completing governance requirements, maintains governance information and documentation, and coordinates issues across supporting teams.
We are looking for someone who is organized, technically comfortable, responsive, and able to help users navigate governance processes from intake through ongoing oversight.
Administer and support IBM watsonx.governance and related governance tools .
Support teams as they move through AI intake, assessments, reviews, and other governance processes .
Configure and maintain governance workflows, forms, inventories, and supporting platform capabilities.
Maintain governance records, documentation, data quality, and supporting materials.
Troubleshoot platform and process issues and coordinate resolution with supporting teams.
Identify governance risks or issues and escalate them to the appropriate owners .
Support governance reporting, metrics, and operational tracking.
Support training, office hours, communications, and user enablement.
Identify opportunities to improve the user experience and efficiency of governance processes.
Experience supporting technology platforms, governance processes, risk programs, compliance programs, or similar enterprise operations.
Experience administering, configuring, or supporting enterprise software platforms.
Strong analytical and problem-solving skills.
Ability to coordinate issues across technical and business teams.
Strong organization, documentation, and communication skills.
Interest in AI governance and willingness to develop deeper expertise in the AI lifecycle.

Nice-to-haves

Experience with IBM watsonx.governance , ServiceNow, OneTrust, GRC platforms, or similar enterprise tools.
Familiarity with AI, machine learning, risk management, or governance concepts.
Experience supporting workflow automation or process improvement.
Familiarity with AI governance frameworks and requirements.

Application prep

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Keywords to mirror

aimachine learning

Platform: phenom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)