Job description

Company: Blue Ridge Communications Hybrid WFH Shift: Monday-Friday, 8AM-5PM plus on call rotation Pencor and its subsidiaries are Equal Opportunity Employers Duties include: Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security DOCSIS, PON/FTTH, Cisco, Calix, Harmonic, Palo Alto, eero, etc. Deploying and configuring network equipment Cisco, Calix, Harmonic, Palo Alto, Servers and VMWare Providing a high level of technical understandingof Blue Ridge deployed technologies and services Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues Providing training and support for employees Accepting and resolving escalated trouble tickets from our Level II Tech Support Managing time-sensitive projects effectively and efficiently Participating in weekly On-Call shift rotation Other duties as assigned Required Qualifications, Knowledge and Skills: Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience Established residency in Pennsylvania Valid PA Driver's License and good driving record Experience with Cisco and service provider hardware and software Cisco Swithching/Routing/CMTS, Calix,PON, Harmonic DOCSIS/PON, Palo Alto Experience with Windows Server, Linux and Unix (Solaris) Operating Systems Thorough knowledge of configuration and troubleshooting dynamic routing protocols Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR Cisco CCNA and/or CCNP Certifications or equivalent Exceptional Communication Skills - Oral and Written Excellent Troubleshooting skills Excellent Organization & Time Management Skills Availability to troubleshoot and resolve issues during off-work hours and/or extended hours to ensure project/outage needs are addressed Ability to learn all aspects of our Networking Engineering and Operations responsibilities, including Optical and RF design, as well as IP Video solution architecture Preferred Knowledge and Skills: Understanding of HFC Cable Plant, RF Spectrum, and Cable Provider Headend configuration Understanding of DOCSIS standards, CMTS, and Cable Modems Understanding of Calix and/or Harmonic XGS-PON solutions and architecture Computer scripting skills for routine task automation: Python, Ansible Understanding key aspects of Network Security, including Risk Assessment and Security Policies Experience with various security tools, system logs, and packet captures, including Syslog, XDR, SIEM, IDS/IPS, and Vulnerability scanners Experience with Firewall principles and Access Lists INDHP

Requirements

Must-haves

Company: Blue Ridge Communications
Hybrid WFH Shift: Monday-Friday, 8AM-5PM plus on call rotation
Pencor and its subsidiaries are Equal Opportunity Employers
Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security
DOCSIS, PON/FTTH, Cisco, Calix, Harmonic, Palo Alto, eero, etc.
Deploying and configuring network equipment
Cisco, Calix, Harmonic, Palo Alto, Servers and VMWare
Providing a high level of technical understandingof Blue Ridge deployed technologies and services
Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues
Providing training and support for employees
Accepting and resolving escalated trouble tickets from our Level II Tech Support
Managing time-sensitive projects effectively and efficiently
Participating in weekly On-Call shift rotation
Other duties as assigned
Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Experience with Cisco and service provider hardware and software
Cisco Swithching/Routing/CMTS, Calix,PON, Harmonic DOCSIS/PON, Palo Alto
Experience with Windows Server, Linux and Unix (Solaris) Operating Systems
Thorough knowledge of configuration and troubleshooting dynamic routing protocols
Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP
Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR
Cisco CCNA and/or CCNP Certifications or equivalent

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

python

Platform: bamboohr
Effort: medium