Job description

About the role: The Marketing Production Retail Merchandiser is a cross-functional role responsible for contributing to brand consistency, revenue growth and operational excellence across e-commerce, retail merchandising and enterprise marketing initiatives. This role manages digital storefronts, branded merchandise programs and complex projects, ensuring alignment with strategic priorities and brand standards. The position partners closely with Marketing, Sales, and external vendors to lead end-to-end initiatives, optimize e-commerce platforms and deliver measurable business outcomes on time and within scope. What’s in it for you: * Competitive base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Executive exposure; work with all levels of the organization * Certified Great Place to Work with 900+ lifetime workplace award wins What you’ll be doing: * E-Commerce Solutions * Own and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online stores * Lead digital merchandising and campaign execution with a focus on conversion, revenue growth and return on investment * Analyze digital and campaign performance, translating insights into recommendations and continuous improvement initiatives * Retail Merchandising & Brand Programs * Lead branded merchandise and custom apparel programs across physical and digital channels, ensuring alignment with brand standards and business objectives * Manage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency and minimize risk * Oversee the physical HQ Gear Shop, including merchandising, pricing, inventory control and vendor coordination * Maintain and expand strategic vendor relationships, ensuring quality, cost-effectiveness and timely fulfillment * Cross-Functional Execution * Manage Gift Campaigns, from intake and planning through execution, delivery, and post-project evaluation * Manage project documentation, timelines, budgets, and reporting with clear accountability and governance * Deliver concise, proactive updates to leadership, escalating risks and driving solutions as needed * Partner across Marketing, Sales, Design, and Operations to ensure alignment and execution excellence * Process & Continuous Improvement * Establish and document scalable processes, SOPs, and best practices to improve efficiency and consistency * Apply automation and AI-enabled tools where appropriate to enhance productivity and decision-making * Serve as a point of reference on best practices in e-commerce, merchandising, and project execution * Train and mentor team members and partners on tools, processes, and operational best practices What you need: * Bachelor’s degree in Marketing, Merchandising, Business Administration, Retail Management or related field * 3+ years of experience in marketing production or a related role * Strong time and project management skills with the ability to handle multiple priorities and deadlines * Excellent communication skills, both written and verbal * Ability to build and maintain effective relationships with vendors and internal teams * Proficiency in Microsoft Office Suite and Adobe Creative Cloud * Detail-oriented with a focus on quality and accuracy * Understanding of design principles and a good sense of visual appeal * Proactive and self-motivated with a strong sense of urgency * Ability to work independently and as part of a team * Strong problem-solving skills and the ability to make informed decisions Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Requirements

Must-haves

The position partners closely with Marketing, Sales, and external vendors to lead end-to-end initiatives, optimize e-commerce platforms and deliver measurable business outcomes on time and within scope.
Competitive base salary
Comprehensive benefits package
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Executive exposure; work with all levels of the organization
Certified Great Place to Work with 900+ lifetime workplace award wins
E-Commerce Solutions
Own and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online stores
Lead digital merchandising and campaign execution with a focus on conversion, revenue growth and return on investment
Analyze digital and campaign performance, translating insights into recommendations and continuous improvement initiatives
Retail Merchandising & Brand Programs
Lead branded merchandise and custom apparel programs across physical and digital channels, ensuring alignment with brand standards and business objectives
Manage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency and minimize risk
Oversee the physical HQ Gear Shop, including merchandising, pricing, inventory control and vendor coordination
Maintain and expand strategic vendor relationships, ensuring quality, cost-effectiveness and timely fulfillment
Cross-Functional Execution
Manage Gift Campaigns, from intake and planning through execution, delivery, and post-project evaluation
Manage project documentation, timelines, budgets, and reporting with clear accountability and governance
Deliver concise, proactive updates to leadership, escalating risks and driving solutions as needed
Partner across Marketing, Sales, Design, and Operations to ensure alignment and execution excellence
Process & Continuous Improvement
Establish and document scalable processes, SOPs, and best practices to improve efficiency and consistency
Apply automation and AI-enabled tools where appropriate to enhance productivity and decision-making
Serve as a point of reference on best practices in e-commerce, merchandising, and project execution

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: avature
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Wellness